Local Government Ombudsman

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18 August 2015
Councils should carry out regular reviews of care home residents’ assets
Councils must carry out regular reviews of residents’ assets when assessing care home charges under deferred payments schemes, the Local Government Ombudsman (LGO) has said.

13 August 2015
B&Bs never suitable accommodation for homeless children and young people, LGO warns
Bed and breakfast accommodation is not suitable to house young homeless people - even in an emergency - the Local Government Ombudsman is reiterating.

06 August 2015
Council did not consider exceptional circumstances when denying care payments to young disabled man
Councils must properly consider individual circumstances when they balance people’s choice to be cared for by a family member against the risk to their carer of working long hours, the Local Government Ombudsman (LGO) has recommended.

30 July 2015
Councils urged to ensure complaints about contractors are handled properly
Councils need to assure themselves that complaints investigations carried out by their contractors are conducted rigorously, the Local Government Ombudsman (LGO) is advising.

15 July 2015
Local Government Ombudsman Annual Report and Accounts 2014/15 published
The Local Government Ombudsman (LGO) has published its annual report and accounts for the year 2014-15.