Street furniture and lighting


Recent statements in this category are shown below:

  • Sheffield City Council (17 007 677)

    Statement Closed after initial enquiries Street furniture and lighting 05-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about light intrusion from a new street light. This is because there is insufficient evidence of fault and injustice.

  • London Borough of Hammersmith & Fulham (17 006 775)

    Statement Closed after initial enquiries Street furniture and lighting 01-Sep-2017

    Summary: We will not investigate Mr Y's complaint that the Council accuses him of being offensive and aggressive in a telephone call. Mr Y is not caused significant injustice and it is unlikely we can add to what the Council has already said.

  • Surrey Heath Borough Council (17 007 036)

    Statement Closed after initial enquiries Street furniture and lighting 24-Aug-2017

    Summary: The Ombudsman cannot investigate this complaint about the removal of a street sign because the complainant has appealed to the Upper Tribunal. In addition this is a late complaint. The sign was removed in 2011.

  • Sheffield City Council (17 005 539)

    Statement Closed after initial enquiries Street furniture and lighting 07-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about the Council changing a street lamp. It is unlikely he would find evidence of fault by the Council.

  • Sheffield City Council (17 000 537)

    Statement Not upheld Street furniture and lighting 03-Aug-2017

    Summary: There is no fault in the way the Council responded to Mr B's complaint about light into his property from new street lights.

  • Lancashire County Council (16 016 851)

    Statement Upheld Street furniture and lighting 01-Aug-2017

    Summary: The complainant is disabled and says that because the Council has refused to move a streetlight at the bottom of her driveway without charge, she is unable to buy a car adapted for her needs. She says adapted cars are too wide for the driveway. The complainant says the Council has discriminated against her. The Council is at fault for not initially considering her complaint against its general duty under equalities legislation. However, it has shown that is has now done so and as such, has remedied the fault.

  • Cheshire East Council (17 000 849)

    Statement Closed after initial enquiries Street furniture and lighting 24-Jul-2017

    Summary: Mr X complained about the Council's failure to replace a pole-mounted street light near his home. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X.

  • Transport for London (15 012 447)

    Statement Closed after initial enquiries Street furniture and lighting 20-Jun-2017

    Summary: The Ombudsman will not investigate how Transport for London has dealt with the complainant's concerns about a traffic signal. It is unlikely he would find evidence of fault causing the complainant significant injustice.

  • London Borough of Newham (16 016 052)

    Statement Upheld Street furniture and lighting 25-May-2017

    Summary: The Council was entitled to decide when it would fix a street light. However it was at fault as it raised Miss X's expectations about when it would fix it. The Council has agreed to apologise to Miss X and to provide her with a realistic view of when it will complete the works. It should ensure it provides complainants with realistic responses in future.

  • Welwyn Hatfield Borough Council (17 001 208)

    Statement Closed after initial enquiries Street furniture and lighting 24-May-2017

    Summary: Mr Y complains about new street lighting which prevents his nephew from using his telescope when he comes to stay. We will not investigate as Mr Y/his nephew is not caused significant injustice from their complaint.

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