Recent statements in this category are shown below:
Statement Closed after initial enquiries Other 05-Jul-2017
Summary: The Ombudsman will not investigate Mr X's complaint about a contribution he has to make for new homes in a conservation area. We cannot question whether a council's decision is right or wrong simply because the complainant disagrees with it. And we are unlikely to find fault in the Council's actions.
Statement Closed after initial enquiries Other 30-Jun-2017
Summary: Mrs X complains about the decision of the Council to refuse her planning application for a Certificate of Lawfulness. The Ombudsman will not investigate this complaint because there is a right of appeal to a Planning Inspector.
Statement Closed after initial enquiries Other 29-Jun-2017
Summary: Councillor X complained about the Council's consideration of a petition submitted against a local neighbourhood plan. The Ombudsman will not investigate this complaint. Councillor X is a Member of the Council and submitted his complaint as a Member. Councillors may not make complaints to the Ombudsman about council matters they are involved in as they are not eligible persons.
Statement Upheld Other 21-Jun-2017
Summary: Mrs B complained the Council failed to properly decide a certificate of lawfulness application her neighbour submitted about a loft extension. I found there was fault in the decision to issue the certificate. There was also inconsistency in the position the Council took in 2014 and a position it took previously. The Council agreed to pay Mrs B a total of £450 to remedy her injustice.
Statement Closed after initial enquiries Other 15-Jun-2017
Summary: The Ombudsman will not investigate Mrs B's complaint that the Council failed to take enforcement action against the insertion of extractor fans at a storage facility near her home. This is because there is insufficient evidence of fault by the Council.
Statement Not upheld Other 31-May-2017
Summary: Mr X and Mr Y complain about the Council's decision to grant a Certificate of Lawful Use at land close to their homes. They say the use of the land will impact on the enjoyment of their homes, because the applicant intends to build a swimming pool. However the injustice claimed by Mr X and Mr Y is speculative because the pool has not yet been built and it will require planning permission, which their neighbour has not yet applied for. For this reason I have discontinued our investigation.
Statement Not upheld Other 19-May-2017
Summary: There is no evidence of administrative fault in the decision to appropriate an area of public open space and to sell another piece of council owned land.
Statement Closed after initial enquiries Other 16-May-2017
Summary: Miss X complained about the Council's recovery of council tax at 150% on her empty property. The Ombudsman will not exercise his discretion to investigate Miss X's complaint which has been made outside the normal 12 month period because it would be reasonable for Miss X to have appealed to the Valuation Office Agency and Tribunal at the time.
Statement Not upheld Other 12-May-2017
Summary: The Council has now voted on the proposal to demolish a theatre and I find no evidence of fault in how that decision was made.
Statement Closed after initial enquiries Other 08-May-2017
Summary: The Ombudsman will not investigate Mrs X's complaint that the Council lied to her when she reported a breach of building control regulations by her neighbour. The Council has apologised for not taking measurements on site and for not giving her clear information about the action it could take if the matter was not resolved. This is an appropriate remedy and it is unlikely that we can add to the Council's investigation or achieve a different outcome.