Building control


Recent statements in this category are shown below:

  • London Borough of Harrow (17 004 221)

    Statement Closed after initial enquiries Building control 12-Jul-2017

    Summary: The Ombudsman will not investigate this complaint about building control inspections. We could not achieve any worthwhile outcome by initiating an investigation.

  • North Somerset Council (16 012 512)

    Statement Upheld Building control 22-Jun-2017

    Summary: The Council acted without fault in carrying out building regulations inspections but with fault in failing to report to Building Control the plan to alter the works in the approved plans.

  • Nottingham City Council (16 011 664)

    Statement Closed after initial enquiries Building control 19-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to take action about an alleged breach of the Building Regulations. We are unlikely to find fault in the Council's actions.

  • Ashford Borough Council (17 002 160)

    Statement Closed after initial enquiries Building control 13-Jun-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's action in relation to a neighbour's drain. There is no evidence any action by the Council has caused Mr B injustice, and if his property suffers any damage in future it would be reasonable to expect him to pursue a legal claim against his neighbour.

  • London Borough of Harrow (16 018 834)

    Statement Closed after initial enquiries Building control 12-Jun-2017

    Summary: The Ombudsman will not investigate Mr B's complaint the Council failed to exercise enough building control over noise insulation in the block of housing association flats he lives in, so noise from an upstairs neighbour has adversely affected him. There is not enough evidence the Ombudsman could hold the Council responsible for the claimed injustice in the way Mr B thinks, so an investigation is not warranted.

  • Chesterfield Borough Council (16 016 128)

    Statement Not upheld Building control 31-May-2017

    Summary: There was no fault by the Council in the way it dealt with building control issues in respect of Mr B's house.

  • London Borough of Redbridge (15 013 045)

    Statement Not upheld Building control 31-May-2017

    Summary: The Council was not at fault for its consideration of complaints about a loft conversion or for delays in answering the complainant's correspondence.

  • Lewes District Council (16 012 202)

    Statement Upheld Building control 30-May-2017

    Summary: The Council was at fault because the Conditional Approval document its Building Control Service sent Miss J was ambiguous and misleading in parts. But, this fault did not cause significant injustice to Miss J. She retained the responsibility for ensuring the correct agreement was in place before building works began.

  • Knowsley Metropolitan Borough Council (17 001 802)

    Statement Closed after initial enquiries Building control 24-May-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's failure to take action to remove a flue. It is unlikely the Ombudsman would find fault in the way the Council reached its decision not to take enforcement action and the Council's communications failings have not, of themselves, caused Mr B significant enough injustice to justify the Ombudsman pursuing this aspect of his complaint.

  • Copeland Borough Council (16 014 887)

    Statement Not upheld Building control 10-May-2017

    Summary: Mr X complained the Council approved his Building Regulations application without carrying out proper checks on the building work. There was no fault in the way the Council made its decision.

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