Building control


Recent statements in this category are shown below:

  • South Derbyshire District Council (17 006 872)

    Statement Closed after initial enquiries Building control 08-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the failure of the Council to deal with his concerns about his neighbour faulty pipe work promptly. We have seen no evidence of fault in the Council's actions.

  • London Borough of Bexley (17 006 638)

    Statement Closed after initial enquiries Building control 06-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the way the Council has dealt with the constructions of his neighbour's extension. This is because the complaint is a civil matter between Mr X and his neighbour. Also if Mr X is not satisfied with the Council's responses to his requests for information he can complain to the Information Commissioner.

  • Wycombe District Council (17 006 645)

    Statement Closed after initial enquiries Building control 06-Sep-2017

    Summary: we will not investigate this complaint about the Council's decision to issue a building regulations completion certificate. It is unlikely we would find fault by the Council and we cannot achieve the outcome Mr X wants.

  • East Hertfordshire District Council (17 004 738)

    Statement Closed after initial enquiries Building control 05-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about the demolition of a dangerous structure as it is unlikely we will find fault in the Council's actions.

  • Gloucester City Council (17 006 884)

    Statement Closed after initial enquiries Building control 04-Sep-2017

    Summary: The Ombudsman does not intend to investigation into the Council's actions. It provided building control services to Mr X when he built an extension in 2009 and it is unlikely and investigation will lead to a different outcome.

  • Durham County Council (17 006 393)

    Statement Closed after initial enquiries Building control 24-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about failure of the Council to take enforcement action about unauthorised use of a private garage. We are unlikely to find fault in the Council's actions.

  • London Borough of Enfield (16 002 151)

    Statement Not upheld Building control 23-Aug-2017

    Summary: The Ombudsman exercised discretion not to investigate Mr D's complaint because it is unlikely any further investigation would lead to a different outcome than the fault found by the Council and the apologies it gave him.

  • Cannock Chase District Council (17 001 645)

    Statement Upheld Building control 18-Aug-2017

    Summary: The Council failed to respond to Mr B's correspondence on occasion, and caused some delay in its planning enforcement investigation. The Council will apologise and continue without further delay.

  • South Staffordshire District Council (17 002 714)

    Statement Not upheld Building control 09-Aug-2017

    Summary: Mr A complains the Council failed to identify that the wrong roofing materials had been used by his builder on his extension and that it was negligent in issuing the Completion Certificate for the works. The Ombudsman will not pursue the complaint because the responsibility for meeting the requirements of the Building Regulations is primarily that of the builder and property owner and we will not seek compensation from the Council for fault by the builder.

  • London Borough of Redbridge (17 005 893)

    Statement Closed after initial enquiries Building control 07-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's delay in sending a dangerous structure notice to his neighbour. If he believes the Council was negligent he can make a claim on its insurance. If it denies liability then he can seek compensation through the court.

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