London Borough of Merton (24 004 914)

Statement Closed after initial enquiries Other 05-Aug-2024

Summary: We will not investigate this complaint about the actions of the Council during court proceedings. This is because the law prevents us from investigating the start of court action or what happened in court.

London Borough of Redbridge (24 004 512)

Statement Closed after initial enquiries Other 04-Aug-2024

Summary: We will not investigate this complaint about how the Council has communicated with the complainant. This is because any injustice caused to the complainant is not significant to warrant investigation and because investigation would not lead to a different outcome.

Salford City Council (23 018 129)

Statement Closed after initial enquiries Other 31-Jul-2024

Summary: We will not investigate Ms X’s complaint about the Council failing to ask her for relevant information which she considers would have affected her welfare benefit claims. This is because the actions complained about are not the administrative function of a council.

Hart District Council (24 003 826)

Statement Closed after initial enquiries Other 28-Jul-2024

Summary: We cannot investigate this complaint about the a decision not to seek a criminal prosecution against alleged perpetrators of anti-social behaviour. This is because the issues complained about concern actions taken by the police in connection with the investigation or prevention of crime. We have no jurisdiction to investigate in these circumstances. The Council is also not responsible for the specific issues raised by the complainant.

East Sussex County Council (24 003 645)

Statement Closed after initial enquiries Other 28-Jul-2024

Summary: We will not investigate this complaint about the Council’s recording of the incorrect premises for Ms X’s Notice of Marriage. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a significantly different outcome.

Norfolk County Council (24 004 872)

Statement Closed after initial enquiries Other 25-Jul-2024

Summary: We will not investigate this complaint about the Council’s failure to support the complainant when he arrived in the UK. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late and there is no reason why the complainant could not have contacted us much sooner.

Kingston Upon Hull City Council (24 006 284)

Statement Closed after initial enquiries Other 25-Jul-2024

Summary: Mr X says the Council is using exemptions under information rights laws to prevent public scrutiny in the complaints process. We will not investigate this complaint. This is because the Information Commissioner is best placed to investigate. Further, there is no fault in the Council not considering Mr X’s matters via its complaints process.

London Borough of Croydon (24 003 104)

Statement Closed after initial enquiries Other 23-Jul-2024

Summary: We cannot investigate this complaint against the Council about the conduct of coroners involved in investigating the death of the complainant’s husband. We have no jurisdiction to investigate this complaint because the Council is not responsible for the issues.

Coventry City Council (24 004 874)

Statement Closed after initial enquiries Other 22-Jul-2024

Summary: We will not investigate this complaint about a Council officer allegedly sharing information about Mr X with a third party. The Information Commissioner is best placed to consider complaints about data protection.

Hartlepool Borough Council (24 006 160)

Statement Closed after initial enquiries Other 18-Jul-2024

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request for information. This is because it is about an ongoing matter being dealt with by the Information Commissioner's Office. There is no fault by the Council in refusing to correspond about the matter.