Halton Borough Council (23 017 479)

Statement Closed after initial enquiries Other 19-Mar-2024

Summary: We will not investigate this complaint about disabled toilets being closed. There is not enough evidence of fault to justify our involvement.

Oxford City Council (23 014 258)

Statement Upheld Other 15-Mar-2024

Summary: We will not investigate this complaint about the Council’s failure to respond to the complainant’s request to speak at Council meetings. The Council has explained why this happened and the steps taken to prevent repetition. It has also apologised to Mr X. We are satisfied with the Council’s actions to resolve this matter.

Havant Borough Council (23 016 215)

Statement Closed after initial enquiries Other 14-Mar-2024

Summary: We will not investigate Mr X’s complaints about the actions of the Council in relation to car meets in its carparks. This has already been the subject of a previous investigation. We will also not investigate his complaint about the Council’s decision to place restrictions on his contact with the Council. There is not enough evidence of fault to justify an investigation.

Herefordshire Council (23 017 462)

Statement Closed after initial enquiries Other 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s question at a public meeting as there is insufficient evidence of fault by the Council.

Sandwell Metropolitan Borough Council (23 015 964)

Statement Closed after initial enquiries Other 13-Mar-2024

Summary: We will not investigate this complaint about how the Council carried out assessments in 2022 & 2024 itno a trust that the complainant represents. This is because further investigation into the assessment carried out in 2022 would not lead to a different outcome. Any complaint about the assessment carried out in 2023 is premature.

Gateshead Metropolitan Borough Council (23 018 643)

Statement Closed after initial enquiries Other 12-Mar-2024

Summary: We will not investigate Mr X’s complaint about a possible breach of data protection. This is because the Information Commissioner is better placed to deal with the matter. If Mr X believes he is entitled to damages resulting from the alleged breach it would be reasonable for him to make a claim against the Council at court.

London Borough of Tower Hamlets (23 018 065)

Statement Closed after initial enquiries Other 08-Mar-2024

Summary: We will not investigate this complaint about a data breach and Council officers’ conduct in 2021. There is not a good reason for the delay in Mr X bringing the matter to the Ombudsman, and the Information Commissioner is best placed to consider concerns about how organisations handle people’s data.

London Borough of Hillingdon (23 018 265)

Statement Closed after initial enquiries Other 07-Mar-2024

Summary: We will not investigate Mrs X’s complaint about alleged negligence resulting in damage to her vehicle. This is because it would be reasonable for Mrs X to make a claim against the Council at court.

London Borough of Bexley (23 014 573)

Statement Closed after initial enquiries Other 07-Mar-2024

Summary: We will not investigate this complaint about how the Council has dealt with issues at an allotment where the complainant has a plot. This is because we could not add to the investigation by the Council or achieve the outcome the complainant wants.

Wiltshire Council (23 017 759)

Statement Closed after initial enquiries Other 06-Mar-2024

Summary: We will not investigate Miss X’s complaint about the Council’s failure to respond to her subject access request. This is because this is a complaint about a data matter which is best considered by the Information Commissioner’s Office.