Nottingham City Council (24 022 306)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her requests for information when it was trying to recover unpaid council tax. The issues raised are either about matters that have been subject to court action or are best considered by the Information Commissioner’s Office.

Epsom & Ewell Borough Council (25 008 756)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with investigations into complaints concerning harassment. This is because his complaint is made late and I see no good reason to exercise discretion and consider it now.

Oxfordshire County Council (25 007 697)

Statement Closed after initial enquiries Other 22-Sep-2025

Summary: We will not investigate Ms X’s complaint that the Council has shared inaccurate information about her. The Information Commissioner is better placed to deal with her complaint.

Wealden District Council (25 008 411)

Statement Closed after initial enquiries Other 22-Sep-2025

Summary: We will not investigate this complaint about the poor state of a garage Mrs X was using as a storage facility, resulting in damage to her property. This is claim for damages and we cannot decide liability, therefore it would be reasonable for Mrs X to pursue her claim through the courts who can decide on liability.

St Albans City Council (25 006 058)

Statement Closed after initial enquiries Other 22-Sep-2025

Summary: We will not investigate this complaint about the conduct of a Council Parking Enforcement Officer. This is because key matters in the complaint relate to an ongoing police investigation.

Royal Borough of Greenwich (25 009 567)

Statement Closed after initial enquiries Other 21-Sep-2025

Summary: We will not investigate this complaint about damage caused to Mrs X’s car during works carried out by a contractor. This is because the Ombudsman cannot decide liability for damage to private property or act as an alternative to insurance claim. Further investigation would not achieve any worthwhile outcome.

Uttlesford District Council (25 008 122)

Statement Closed after initial enquiries Other 18-Sep-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about a Town Council. This is because we have no jurisdiction to investigate the actions of town councils so cannot achieve the outcome Mr X seeks.

London Borough of Lambeth (25 011 009)

Statement Closed after initial enquiries Other 17-Sep-2025

Summary: We will not exercise discretion to investigate this complaint about the Council’s officers giving misleading information to the BBC in a broadcast in July 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Dorset Council (25 011 411)

Statement Closed after initial enquiries Other 17-Sep-2025

Summary: We will not investigate this complaint about a data breach. The Information Commissioner’s Office is the appropriate body to consider Miss Y’s complaint

Wigan Metropolitan Borough Council (25 007 778)

Statement Closed after initial enquiries Other 16-Sep-2025

Summary: We will not investigate this complaint about the Council’s enforcement activity against X. There is no evidence X has suffered a significant injustice and there is no worthwhile outcome achievable by us investigating.