London Borough of Enfield (25 011 966)

Statement Closed after initial enquiries Leisure and culture 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s delays in responding to a service request and complaint. This is because further investigation would not lead to a different outcome.

Newcastle-under-Lyme Borough Council (25 015 585)

Statement Closed after initial enquiries Leisure and culture 21-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision not to provide Mr X with free parking at a local leisure centre. This is because there is insufficient fault to warrant an investigation.

Chorley Borough Council (25 009 113)

Statement Closed after initial enquiries Leisure and culture 20-Oct-2025

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with a dispute between two groups that use a community centre. This is because there is insufficient evidence of fault.

Stockton-on-Tees Borough Council (25 010 013)

Statement Closed after initial enquiries Leisure and culture 20-Oct-2025

Summary: We will not investigate this complaint the Council discriminated against Disabled people by removing benches from a local park. The Council intends to reinstate the benches, therefore there is no outstanding significant injustice.

London Borough of Hounslow (25 013 191)

Statement Closed after initial enquiries Leisure and culture 19-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mrs X’s complaint. This is because an investigation would not provide a worthwhile outcome.

City of Bradford Metropolitan District Council (25 011 689)

Statement Closed after initial enquiries Leisure and culture 12-Oct-2025

Summary: We will not investigate Mrs X’s complaint about an incident involving her young child that took place at a local water feature. This is because an investigation would not lead to anything worthwhile for Mrs X.

London Borough of Haringey (25 013 356)

Statement Closed after initial enquiries Leisure and culture 08-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision not to reimburse Miss X for her lost possessions left at a local leisure centre. This is because an investigation would be unlikely to result in finding fault with the Council’s actions.

Plymouth City Council (25 009 563)

Statement Closed after initial enquiries Leisure and culture 05-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to reduce the frequency of grass cutting. This is because it is unlikely we would find fault and there is no significant injustice.

New Forest District Council (25 007 081)

Statement Closed after initial enquiries Leisure and culture 25-Sep-2025

Summary: We will not investigate this complaint about the Council’s decision to increase beach hut service charges. There is not enough evidence of fault to justify our involvement.

Westminster City Council (25 006 276)

Statement Closed after initial enquiries Leisure and culture 14-Sep-2025

Summary: We will not investigate Mr X’s complaint that he was unfairly banned from a leisure facility. This is because there is insufficient evidence of fault by the Council.