Recent statements in this category are shown below:
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Coventry City Council (24 001 122)
Statement Upheld Leisure and culture 01-Aug-2024
Summary: Mr X complained about the Council’s decision not to remove a flag displayed at a community centre which he says is discriminatory, and which he said caused him distress. We find the Council at fault for not considering relevant guidance as part of its decision. The Council has agreed to apologise and make a fresh decision.
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Wakefield City Council (24 002 817)
Statement Closed after initial enquiries Leisure and culture 09-Jul-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end her allotment tenancy. This is because there is insufficient evidence of fault to warrant an investigation by the Ombudsman.
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Statement Closed after initial enquiries Leisure and culture 30-Jun-2024
Summary: We will not investigate this complaint about the room availability at Mr X’s local library. This is because an investigation is unlikely to result in a worthwhile outcome.
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Gosport Borough Council (24 002 578)
Statement Closed after initial enquiries Leisure and culture 25-Jun-2024
Summary: We will not investigate this complaint that the Council obtained information from the council tax team without the complainant’s consent and breached the allotment policy. This is because there is insufficient evidence of fault by the Council and the complainant could contact the Information Commissioner.
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London Borough of Barnet (23 013 567)
Statement Upheld Leisure and culture 23-Jun-2024
Summary: Mr X complained about his unfair eviction from his allotment plot by an allotment association, acting on behalf of the Council. We found fault with the appeal process and the Council’s response to his complaint. To remedy the injustice to Mr X, the Council has agreed to apologise and make a symbolic payment to acknowledge his frustration. It will also review its contracting arrangements with allotment associations in its area at the appropriate time.
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Nuneaton & Bedworth Borough Council (24 003 331)
Statement Closed after initial enquiries Leisure and culture 20-Jun-2024
Summary: We will not investigate this complaint about mud splatters on Mrs X’s vehicle she says were caused by Council contractors. This is because an investigation would be unlikely to lead to a different outcome.
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London Borough of Camden (24 004 101)
Statement Closed after initial enquiries Leisure and culture 19-Jun-2024
Summary: We will not investigate this complaint about a book display in Ms X’s local library. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Stoke-on-Trent City Council (24 001 744)
Statement Closed after initial enquiries Leisure and culture 17-Jun-2024
Summary: We will not investigate this complaint about the Council’s decision to evict the complainant from his allotment. There is not enough evidence of fault to justify investigating.
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Southampton City Council (24 002 899)
Statement Closed after initial enquiries Leisure and culture 17-Jun-2024
Summary: We will not investigate Mr X’s complaint that the Council has committed a hate crime/incident because it displayed a book entitled ‘God is Not a White Man’ at one of its libraries. We do not have the jurisdiction to investigate alleged criminal matters.
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Essex County Council (24 003 340)
Statement Closed after initial enquiries Leisure and culture 17-Jun-2024
Summary: We will not investigate Mr X’s complaint about the maintenance of a bridleway. There is insufficient evidence of fault in the Council’s decision-making to justify an investigation.