Leisure and culture


Recent statements in this category are shown below:

  • Royal Borough of Greenwich (17 006 190)

    Statement Closed after initial enquiries Leisure and culture 12-Sep-2017

    Summary: Mrs Y's son was injured following an incident at a Council swimming pool. Mrs Y complains staff did not properly attend to her son. We will not investigate as it is unlikely we can add to the Council's own investigation or change the outcome of the complaint.

  • Royal Borough of Kensington & Chelsea (17 005 707)

    Statement Closed after initial enquiries Leisure and culture 07-Sep-2017

    Summary: The Ombudsman will not investigate this complaint alleging that anti Semitic comments were made by a council officer about the complainant. This is because the Ombudsman is unlikely to achieve anything satisfactory to add to the Council's investigation.

  • London Borough of Islington (17 005 412)

    Statement Closed after initial enquiries Leisure and culture 26-Aug-2017

    Summary: The Ombudsman will not investigate Mr C's complaint that the Council has not installed netting around a football pitch next to his home. The Council has now installed the netting. It is unlikely an investigation would find fault in the other parts of Mr C's complaint.

  • London Borough of Bexley (17 006 048)

    Statement Closed after initial enquiries Leisure and culture 25-Aug-2017

    Summary: The Ombudsman will not investigate Mr E's complaint that the Council's fire evacuation plans are not acceptable. The local fire and rescue service is the appropriate body to enforce the legal requirement to have a safe evacuation plan.

  • Leicester City Council (16 017 876)

    Statement Not upheld Leisure and culture 22-Aug-2017

    Summary: There is no fault in the way the Council carried out its consultation or reached its decision to transfer local library services into a recreation centre

  • Buckinghamshire County Council (17 005 943)

    Statement Closed after initial enquiries Leisure and culture 17-Aug-2017

    Summary: The Ombudsman does not have grounds to investigate this complaint about the Council's library service. This is because there is no sign of fault by the Council to warrant our involvement.

  • City Of Bradford Metropolitan District Council (17 006 385)

    Statement Closed after initial enquiries Leisure and culture 16-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about the way the Council treated the complainant in relation to theatre tickets. This is because there is insufficient evidence of injustice and it is unlikely an investigation would lead to a different outcome.

  • Northampton Borough Council (17 005 124)

    Statement Closed after initial enquiries Leisure and culture 11-Aug-2017

    Summary: Mr X complained about the Council's failure to take sufficient action over his complaint about an allotment management association. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused significant injustice to Mr X.

  • London Borough of Hackney (17 006 085)

    Statement Closed after initial enquiries Leisure and culture 08-Aug-2017

    Summary: We will not investigate Ms Y's complaint about how a local sports club is being run. This is because Ms Y is not caused significant personal injustice from her complaint and it causes an injustice to all or most of the people in the Council's area. Such complaints are outside our legal remit.

  • Test Valley Borough Council (16 016 640)

    Statement Not upheld Leisure and culture 03-Aug-2017

    Summary: There was no fault in the way the Council reached the decision to replace Andover Leisure Centre with a new facility on the same site.

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