Liverpool City Council (23 017 000)

Statement Closed after initial enquiries Commercial and contracts 12-Mar-2024

Summary: We will not investigate this complaint about the conduct of Council officers in relation to a contractual dispute. This is because the courts are better placed to consider the contractual dispute. Any injustice caused to the complainant by the conduct of Council officers is either not separable from the contractual dispute or is not significant enough to warrant our involvement.

London Borough of Newham (22 012 999)

Statement Closed after initial enquiries Commercial and contracts 20-Feb-2024

Summary: We will not investigate Mr X’s complaint that the Council has failed to pay his invoices for services provided on its behalf. This is because it would be reasonable for Mr X to take the matter to court.

Cornwall Council (23 018 050)

Statement Closed after initial enquiries Commercial and contracts 15-Feb-2024

Summary: We cannot investigate this complaint from a town council about parking enforcement. This is because we cannot investigate complaints from public bodies.

Northumberland County Council (23 013 241)

Statement Closed after initial enquiries Commercial and contracts 25-Jan-2024

Summary: We will not investigate Ms X’s complaint about loss of earnings resulting from the Council’s delay in responding to her emails. This is because it would be reasonable for Ms X to make a claim against the Council at court.

Birmingham City Council (23 016 482)

Statement Closed after initial enquiries Commercial and contracts 24-Jan-2024

Summary: We will not investigate Mr B’s complaint about the Council not repairing a leak which is affecting his business. This is because it is reasonable for Mr B to take the Council to court.

Arun District Council (23 015 643)

Statement Closed after initial enquiries Commercial and contracts 24-Jan-2024

Summary: We will not investigate Mr X’s complaint about the Council’s non-payment of his company’s invoices. This is because it would be reasonable for Mr X to go to court.

Telford & Wrekin Council (23 011 139)

Statement Closed after initial enquiries Commercial and contracts 23-Jan-2024

Summary: We will not investigate Mr X’s complaint about the Council’s termination of a commercial contract. This is because it would be reasonable for Mr X to take the matter to court. Mr X’s complaints about the Council’s DBS checks are late and we will not investigate his complaint about the Council’s decision not to award his company a new contract as there is not enough evidence of fault in the way it reached its decision.

Liverpool City Council (23 013 105)

Statement Closed after initial enquiries Commercial and contracts 22-Jan-2024

Summary: We will not investigate this complaint about the Council’s decision not to sell a commercial freehold as there is not enough evidence of fault causing an injustice to Mr X to justify investigating.

Kingston Upon Hull City Council (23 014 599)

Statement Closed after initial enquiries Commercial and contracts 15-Dec-2023

Summary: We will not investigate Mr X’s complaint that the Council wrongfully ended his tenancy of a garage following non-payment of rent and that it has not allowed him to collect his personal possessions since the repossession. There is not enough evidence of fault to justify an investigation.

Halton Borough Council (23 011 588)

Statement Closed after initial enquiries Commercial and contracts 22-Nov-2023

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to open a market on Christmas Eve. This is because there is not enough evidence of fault by the Council and investigation is unlikely to achieve any worthwhile outcome for Mr X.