Council house sales and leaseholders


Recent statements in this category are shown below:

  • Milton Keynes Council (16 015 032)

    Statement Not upheld Council house sales and leaseholders 13-Jul-2017

    Summary: The Council advised Miss X of the options available if she felt it was delaying the sale of her council house. It was reasonable for her to use these options. There is no evidence of fault.

  • St Helens Metropolitan Borough Council (17 002 960)

    Statement Closed after initial enquiries Council house sales and leaseholders 05-Jul-2017

    Summary: The Local Government Ombudsman will not investigate Mr B's complaint that a payment protection policy was covertly applied to the mortgage he had with the Council. This is because the events happened 35 years ago, so any meaningful investigation is unlikely to be possible given the passage of time.

  • London Borough of Hammersmith & Fulham (17 003 200)

    Statement Closed after initial enquiries Council house sales and leaseholders 13-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the purchase of a property under the Right to Buy scheme. He cannot investigate issues relating to the complainant's tenancy and the county court can decide any whether the Council has wrongly prevented the completion of the purchase.

  • New Forest District Council (17 002 493)

    Statement Closed after initial enquiries Council house sales and leaseholders 13-Jun-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council is at fault in the way it dealt with his right to buy application. It is reasonable to expect Mr B to use the procedure set out in the Housing Act 1985 for delay in the right to buy process.

  • London Borough of Islington (16 004 825)

    Statement Upheld Council house sales and leaseholders 12-Jun-2017

    Summary: The complaint is about how the Council dealt with the complainant's application to buy their Council property under the Right to Buy legislation. I have found fault and agreed a remedy.

  • Selby District Council (16 004 471)

    Statement Closed after initial enquiries Council house sales and leaseholders 07-Jun-2017

    Summary: The Ombudsman will not investigate this complaint that the Council mistakenly included the whole of a shared driveway in the sale of a property under the Right to Buy. This is because the complaint has been made late.

  • London Borough of Barking & Dagenham (16 017 068)

    Statement Closed after initial enquiries Council house sales and leaseholders 02-Jun-2017

    Summary: Mr V complains the Council adjusted the boundary of his house before he brought it, but did not reduce the price. The Ombudsman will not investigate this complaint. The Council was not at fault as Mr V could have raised this with it before completing the sale.

  • Sheffield City Council (17 002 055)

    Statement Closed after initial enquiries Council house sales and leaseholders 31-May-2017

    Summary: Mr X complained about the Council's failure to repair a leak in the bathroom of his rented council home. The Ombudsman cannot investigate this complaint. The complaint concerns repairs by a social landlord and this body is outside the Ombudsman's jurisdiction.

  • London Borough of Haringey (16 007 444)

    Statement Upheld Council house sales and leaseholders 30-May-2017

    Summary: there was some fault in the Council's handling of Mr & Mrs Z's Right to Buy application because matters have stalled since September 2016. The Council has now agreed to take steps to complete its investigation and decide whether to complete the sale of the property.

  • Wycombe District Council (17 000 510)

    Statement Closed after initial enquiries Council house sales and leaseholders 12-May-2017

    Summary: The Ombudsman will not investigate this complaint from an ex-Council tenant that it did not advise her properly about the impact on her Right to Buy entitlement when she transferred to a housing association. This is because we are unlikely to find fault or achieve a worthwhile outcome for the complainant given the events in question happened many years ago.

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