Allocations


Recent statements in this category are shown below:

  • Birmingham City Council (16 010 372)

    Statement Upheld Allocations 17-Jul-2017

    Summary: Mr B complains that the Council delayed in dealing with his housing and homelessness applications and that, as a result, he missed out on successfully bidding for properties. Although there was some delay by the Council and it did not add priority points to Mr B's application when it should have, the Ombudsman does not consider that this caused Mr B to miss out on permanent accommodation.

  • London Borough of Lambeth (16 016 806)

    Statement Closed after initial enquiries Allocations 17-Jul-2017

    Summary: The Ombudsman will not investigate this complaint about the housing register because there is insufficient evidence of fault by the Council.

  • London Borough of Croydon (16 017 624)

    Statement Not upheld Allocations 17-Jul-2017

    Summary: There was no fault in the way the Council decided that the complainant could not join its housing register.

  • London Borough of Southwark (17 004 021)

    Statement Closed after initial enquiries Allocations 17-Jul-2017

    Summary: Miss X complains about the Council's failure to resolve dampness problems in her Council home. She says she would like to be rehoused if the repairs cannot be carried out soon. The Ombudsman will not investigate this complaint. Repairs to social housing fall within the remit of the Housing Ombudsman Service. Ms X has not applied for rehousing so we cannot ask the Council to reconsider her application.

  • Westminster City Council (16 015 174)

    Statement Not upheld Allocations 14-Jul-2017

    Summary: Ms C is a council tenant who needs a transfer to a property that is suitable for a wheelchair user. There was no evidence of fault in the Council's search and offer of properties.

  • London Borough of Haringey (16 012 757)

    Statement Closed after initial enquiries Allocations 14-Jul-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council has not awarded him the correct priority for re-housing. This is because it is highly unlikely an investigation would find the Council was at fault.

  • Birmingham City Council (16 017 664)

    Statement Upheld Allocations 13-Jul-2017

    Summary: Mr X missed out on the offer of a property he bid for in November 2016 as a result of delays and errors in the Council updating his housing bidding account. This amounts to fault that caused Mr X injustice and the Council should take action to recognise this now.

  • London Borough of Havering (17 004 583)

    Statement Closed after initial enquiries Allocations 13-Jul-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's decision to exclude her from the housing register because her income is too high. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Barking & Dagenham (16 008 418)

    Statement Not upheld Allocations 13-Jul-2017

    Summary: Ms A complains the Council has acted unfairly in failing to backdate her housing transfer priority to June 2014 when she first made her enquiries about moving to a larger property. Without evidence of fault by the Council which has caused Ms A injustice we will not pursue the complaint any further.

  • Watford Borough Council (16 018 188)

    Statement Not upheld Allocations 11-Jul-2017

    Summary: The Council refused Mrs X's requests for increased housing priority and need for an extra bedroom without fault. The Ombudsman has no right to comment on the decisions the Council made. Mrs X has recently had a change of circumstances and the Council has increased Mrs X's priority and agreed she now needs a 3 bedroom adapted property.

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