Allocations


Recent statements in this category are shown below:

  • Royal Borough of Kensington & Chelsea (17 007 459)

    Statement Closed after initial enquiries Allocations 12-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's decision not to register the complainant for a three bedroom home or admit her to the housing register. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Bexley (17 000 763)

    Statement Upheld Allocations 08-Sep-2017

    Summary: The Council for one month wrongfully restricted bidding on its choice based scheme to existing social housing tenants. Its allocations scheme does not allow this. I cannot know who would have made a bid if the Council had not imposed this restriction so cannot say the complainant missed an offer. The Council will apologise to the complainant and ensure this does not happen again.

  • London Borough Of Brent (17 007 437)

    Statement Closed after initial enquiries Allocations 07-Sep-2017

    Summary: The Ombudsman will not investigate Miss B's complaint about the Council's decision to remove her application from its Housing Register. There is no evidence of fault in the way the Council reached its decision in April 2017 that Miss B could not show five years' continuous residence in the borough and it is reasonable to expect Miss B to ask for a review if she believes she can now satisfy the Housing Register eligibility requirements.

  • London Borough of Waltham Forest (17 004 382)

    Statement Closed after initial enquiries Allocations 07-Sep-2017

    Summary: The Ombudsman cannot investigate this complaint about how the Council dealt with Mr X's bid for a property. Mr X is a tenant the Council wants to move from a property to carry out work. The complaint concerns management of social housing and this is not in the jurisdiction of the Ombudsman

  • Harlow District Council (17 000 973)

    Statement Not upheld Allocations 07-Sep-2017

    Summary: The Council's actions in respect of an application for housing were not affected by fault.

  • London Borough of Southwark (17 006 982)

    Statement Closed after initial enquiries Allocations 07-Sep-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about housing allocations and homelessness. The events are too old and he has not provided good enough reasons for us to use our discretion to do so.

  • Brighton & Hove City Council (16 017 387)

    Statement Upheld Allocations 06-Sep-2017

    Summary: Mr X complained about the way the Council dealt with his housing application. The Council was not at fault in the way it decided his housing priority after reviewing information he provided from September 2015. There was some delay in reaching the decision but this did not affect Mr X's housing situation. The Council was not at fault in making the offers of accommodation to him but it is not for the Ombudsman to say whether the offers were suitable.

  • London Borough of Waltham Forest (17 001 125)

    Statement Not upheld Allocations 04-Sep-2017

    Summary: There was no fault in the way the Council managed its Housing Allocations Scheme.

  • London Borough of Haringey (17 003 241)

    Statement Closed after initial enquiries Allocations 01-Sep-2017

    Summary: The Ombudsman will not investigate this complaint that the Council has not offered the complainant a home. This is because there is insufficient evidence of fault by the Council.

  • Sheffield City Council (17 002 685)

    Statement Upheld Allocations 31-Aug-2017

    Summary: It is not clear how the Council used all the information it had about Mr and Mrs X's circumstances to decide not to award them housing priority. This fault caused the family uncertainty. The Council's offer to carry out a fresh review of their housing needs and explore alternative options is appropriate to remedy injustice caused by this fault.

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