Hospital acute services


Recent statements in this category are shown below:

  • Poole Hospital NHS Foundation Trust (17 003 487)

    Statement Closed after initial enquiries Hospital acute services 10-Jul-2017

    Summary: The Ombudsmen will not investigate Mr X and Mrs Y's complaint about an incorrect assessment during a hospital discharge. The Council has agreed to write off the charge that would have applied to Mr X's temporary residential placement and to make service improvements. An investigation by the Ombudsmen is unlikely to achieve more.

  • University College London Hospital NHS Foundation Trust (16 004 540)

    Statement Not upheld Hospital acute services 10-Jul-2017

    Summary: The Ombudsmen find that the Trust and the Council were not at fault for a delayed discharge from hospital, or for their use of Deprivation of Liberty Safeguards.

  • Calderdale & Huddersfield NHS Foundation Trust (16 003 826)

    Statement Not upheld Hospital acute services 28-Jun-2017

    Summary: There is no fault in the way the Trust and the Council decided it was safe to discharge the complainant's mother home from hospital. The Council failed to complete a formal mental capacity assessment but this did not impact on the destination of discharge or cause any injustice. There is fault in the way the Council investigated a safeguarding alert and it failed to keep the complainant informed. The Council has agreed to the Ombudsmen's recommendations to apologise to the complainant and review its procedures.

  • Lancashire Teaching Hospitals NHS Foundation Trust (16 019 411)

    Statement Closed after initial enquiries Hospital acute services 20-Jun-2017

    Summary: The Ombudsmen will not investigate Ms D's complaint about unpaid care home fees, as the Council has now agreed to pay the fees to remedy the injustice it caused.

  • Epsom and St Helier University Hospital NHS Trust (16 003 470)

    Statement Not upheld Hospital acute services 19-Jun-2017

    Summary: The Ombudsmen have found evidence of fault in how the Council and Hospital Trust responded to a referral raised by the Hospital on a Friday afternoon. However, the Ombudsmen have not found evidence that the complainant's daughter would have been discharged from the Hospital earlier had the faults not occurred.

  • University College London Hospital NHS Foundation Trust (16 001 681)

    Statement Not upheld Hospital acute services 14-Jun-2017

    Summary: The Ombudsmen found no fault with the medical care complained about. There was some fault with the nursing care investigated, but no evidence it caused harm. There was some fault with the safeguarding investigation. The Council will take action to address this.

  • Central Manchester University Hospitals NHS Foundation Trust (16 007 279)

    Statement Not upheld Hospital acute services 12-Jun-2017

    Summary: The Ombudsmen find no fault with the decision to transfer a young man with autism to an out-of-area placement. However, they do find fault with the Council's failure to support him with his finances. In addition, they find fault with the Council's failure to communicate effectively with his family.

  • Central Manchester Clinical Commissiong Group (16 007 286)

    Statement Not upheld Hospital acute services 12-Jun-2017

    Summary: The Ombudsmen find no fault with the decision to transfer a young man with autism to an out-of-area placement. However, they do find fault with the Council's failure to support him with his finances. In addition, they find fault with the Council's failure to communicate effectively with his family.

  • Stockport NHS Foundation Trust (16 014 003)

    Statement Not upheld Hospital acute services 12-Jun-2017

    Summary: The Ombudsmen find no fault with the decision to transfer a young man with autism to an out-of-area placement. However, they do find fault with the Council's failure to support him with his finances. In addition, they find fault with the Council's failure to communicate effectively with his family.

  • Cumbria Partnership NHS Foundation Trust (16 009 427)

    Statement Closed after initial enquiries Hospital acute services 09-Jun-2017

    Summary: The Ombudsmen found not fault by a council in giving due regard to the location of care homes when identifying a suitable care placement. There was no fault with the council's best interests decision process as appropriate family members were consulted.

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