Special educational needs


Recent statements in this category are shown below:

  • Devon County Council (16 010 740)

    Statement Not upheld Special educational needs 15-Feb-2017

    Summary: Many of the heads of complaints are outside the Ombudsman's jurisdiction. This is because the Ombudsman is unable to investigate matters connected with tribunal litigation and where a right of appeal to a tribunal exists. Complaints which are capable of investigation by the Ombudsman have been properly considered by the Council and appropriate remedies put in place. Regarding a complaint about the Council's decision in October 2016 to commission an educational psychology report as part of an EHC needs assessment, the Council's complaints procedure is not yet exhausted and the complaint is premature for the Ombudsman.

  • Kent County Council (16 006 294)

    Statement Upheld Special educational needs 14-Feb-2017

    Summary: There is no evidence that the Council delayed in looking for an alternative school place for Ms X's son, Y. The Council agrees it did delay in completing the assessment for an updated Education, Health and Care Plan for Y but Y continued to attend the school that was named in the Plan when it was completed so this did not cause injustice. Ms X had a right of appeal to the SEND Tribunal if she was dissatisfied with the school named and so this is not a matter we pursued.

  • Derby City Council (15 011 986)

    Statement Upheld Special educational needs 14-Feb-2017

    Summary: The Council failed to decide whether it was necessary to issue an Education, Health and Care Plan (EHC Plan) for a 20 year old adult learner (Mr B) in a timely way in line with the SEN Code of Practice. The Council created an expectation that the Council would arrange Mr B's education under an Education, Health and Care Plan (EHC Plan). The Council has recognised that fault occurred and partially remedied fault by apologising to Mr B and the parent (Mrs C) and putting in place procedures which reduce the likelihood of similar fault happening again. To fully put right injustice the Ombudsman recommended and the Council agreed to make payments to Mr B and Mrs C in acknowledgement of avoidable distress.

  • Hertfordshire County Council (16 015 039)

    Statement Closed after initial enquiries Special educational needs 06-Feb-2017

    Summary: The Ombudsman cannot investigate Ms A's complaint about the Council's assessment of and provision for her daughter's special educational needs because she has appealed to the Special Educational Needs and Disability Chamber of the First Tier Tribunal.

  • Norfolk County Council (16 014 130)

    Statement Closed after initial enquiries Special educational needs 06-Feb-2017

    Summary: Mrs M has appealed to SEND which means the Ombudsman cannot investigate the Council's refusal to assess her child for an Education Health and Care Plan.

  • Reading Borough Council (16 010 072)

    Statement Upheld Special educational needs 06-Feb-2017

    Summary: The Council failed to provide the specialist literacy support required in Mrs X's son's statement of special educational needs for over four terms. The Council has agreed to make a suitable payment to make up for the missing provision.

  • East Sussex County Council (16 013 724)

    Statement Upheld Special educational needs 31-Jan-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to carry out a Needs Assessment and provide an EHCP for the complainant's son. This is because the Council has carried out the actions requested.

  • Devon County Council (16 008 455)

    Statement Upheld Special educational needs 30-Jan-2017

    Summary: The Council delayed in issuing Y's EHCP. This is fault. This did not cause a significant injustice as Y had a right of appeal and did not use it.

  • Liverpool City Council (15 019 973)

    Statement Not upheld Special educational needs 30-Jan-2017

    Summary: Miss B's son, C, has missed a considerable amount of school, but this was not the result of fault by the Council.

  • London Borough of Ealing (16 013 523)

    Statement Closed after initial enquiries Special educational needs 23-Jan-2017

    Summary: The Ombudsman cannot consider Mrs M's complaint because a Tribunal is currently considering whether an Education Health and Care Plan meets Mrs M's child's needs.

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