Special educational needs


Recent statements in this category are shown below:

  • Cheshire East Council (16 002 968)

    Statement Upheld Special educational needs 24-Apr-2017

    Summary: While there was confusion over what statement C's school were delivering, the Council is not at fault. It issued the correct statement and acted when Mrs X questioned which statement the school was using. However, the Council delayed in issuing C's EHCP and failed to act on Mrs X's concerns over the school's delivery of the EHCP. The Council also failed to liaise with the school when responding to Mrs X's complaint. The Council has agreed to carry out a review of the school's delivery of C's EHCP, apologise to Mr and Mrs X and pay them £300.

  • Surrey County Council (16 013 707)

    Statement Not upheld Special educational needs 21-Apr-2017

    Summary: The Council was not at fault for how long it took to amend Y's SEN statement. It took reasonable steps before issuing the amendment notice, and complied with statutory timescales when issuing the final amended statement.

  • Hampshire County Council (15 017 155)

    Statement Upheld Special educational needs 18-Apr-2017

    Summary: The Council failed to carry out an Annual Review process and begin a Transition Plan for a young person (D) with a statement of special educational needs. These faults caused injustice to D and the parent (Mrs C). To put right fault causing injustice the Ombudsman recommended and the Council agreed to provide a written apology and provide payments to acknowledge distress to D and Mrs C.

  • Surrey County Council (16 018 250)

    Statement Closed after initial enquiries Special educational needs 13-Apr-2017

    Summary: The Ombudsman cannot investigate Mrs M's complaint because she appealed the Council's decision to name a school for her child, which she disagrees with, to the Tribunal.

  • Surrey County Council (16 018 563)

    Statement Closed after initial enquiries Special educational needs 11-Apr-2017

    Summary: The Ombudsman will not investigate Mrs A's complaint that the Council failed to make appropriate provision for her son's special educational needs. Her son was supported at SEN Support level and her recourse would have been to request a full assessment of his needs. Investigation by the Ombudsman would not achieve anything significant.

  • Buckinghamshire County Council (16 017 313)

    Statement Closed after initial enquiries Special educational needs 11-Apr-2017

    Summary: The Ombudsman will not investigate this complaint about Special Educational Needs (SEN) provision for the complainant's son. This is because we could not add anything further to the Council's investigation.

  • Southampton City Council (16 012 366)

    Statement Upheld Special educational needs 11-Apr-2017

    Summary: The Council has failed to make the provision in Mrs X's son Y's Education Health and Care Plan since September 2016 and this is ongoing. It also failed to tell Mrs X about an amendment in 2015 and took too long to issue a new Education Health and Care Plan. The Council has agreed to make the provision stated in the new Plan and pay Mrs X £100 per month for the period from September 2016 to the time when it first makes the provision as stated.

  • Sheffield City Council (16 001 129)

    Statement Upheld Special educational needs 07-Apr-2017

    Summary: The Council delayed in issuing a final Education and Healthcare Plan after the complainant and her son moved into its area. The Council also failed to make any educational provision available for X for the entire academic year. The Council has agreed to remedy the injustice arising from this with the actions set out at the end of this statement.

  • London Borough of Hillingdon (16 017 530)

    Statement Closed after initial enquiries Special educational needs 04-Apr-2017

    Summary: The Ombudsman will not investigate Mrs M's complaint about two missed sessions of therapy specified in an Education Health and Care Plan. It is unlikely an investigation would produce a significantly different outcome.

  • London Borough of Croydon (16 005 621)

    Statement Upheld Special educational needs 31-Mar-2017

    Summary: The Council delayed in communicating its decisions following the annual reviews of Miss Y's Statement in 2014 and 2015, and delayed in issuing her Education and Healthcare Plan. The Council will apologise and make a payment for the frustration, time and trouble this caused. The Council also failed to respond to the complaint in a timely manner. It has already agreed to pay £100 in light of the injustice caused by this delay. I have not investigated other parts of Ms Y's complaint because they are outside of the Ombudsman's jurisdiction.

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