Decision search
Your search has 47115 results
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Hampshire & Isle of Wight Fire and Rescue Service (23 017 800)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: will not investigate this complaint about the way in which how a fire engine was driven. This is because it is reasonable for the complainant to resort to court action to decide if the Fire Service is liable for compensation.
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Buckinghamshire Council (23 017 805)
Statement Closed after initial enquiries Charging 26-Mar-2024
Summary: We will not investigate this complaint about adult social care, and the Council’s communication with the complainant. The main issues complained about have been known to the complainant for more than 12 months, have been heard at court, or the complainant could reasonably have taken to court. It is unlikely the Ombudsman would find the court action was misconceived, and it is not a good use of our resource to only look at complaint handling.
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Buckinghamshire Council (23 017 880)
Statement Closed after initial enquiries Allocations 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of a property offer to Mrs X and its decision to end its homelessness duty to her. Following a review, the Council has reversed its decision and accepted it still owes her a housing duty. We cannot add to the Council’s investigation. Further investigation would not lead to a different outcome.
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Babergh District Council (23 018 189)
Statement Closed after initial enquiries Planning applications 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision to approve a flood bund conditioned by planning permission for a housing development close to Mr X’s home. This is because the complaint is a late complaint and so outside our jurisdiction.
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Wiltshire Council (23 018 014)
Statement Closed after initial enquiries Special educational needs 26-Mar-2024
Summary: We will not investigate Ms X’s complaint about the Education, Health and Care plan process for her child, Y, and the Council’s handling of her complaint. Part of the complaint is late, there is insufficient evidence of fault and we could not add to the Council’s response.
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London Borough of Brent (23 018 036)
Statement Closed after initial enquiries Licensing 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s advice about dog boarding licence procedure. There is insufficient evidence of any significant personal injustice which would warrant an investigation.
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Manchester City Council (23 018 012)
Statement Closed after initial enquiries Licensing 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of a noise complaint Mr X made to it as there is insufficient remaining injustice caused to him to warrant our involvement.
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Durham County Council (23 018 100)
Statement Closed after initial enquiries Planning applications 26-Mar-2024
Summary: We will not investigate Mr X’s complaint about how the Council’s officers dealt with a planning application for a development in his area. There is not enough evidence of fault in the Council’s planning process to warrant investigation. The Council refused the permission sought so there is no worthwhile outcome achievable from investigating. There is insufficient significant personal injustice to Mr X caused by the Council’s processing of and decision on the planning application to warrant an investigation.
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Birmingham City Council (23 018 070)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: We will not investigate this complaint about business rates as the dispute on the account is now resolved.
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Nottingham City Council (23 018 087)
Statement Closed after initial enquiries Other 26-Mar-2024
Summary: We will not investigate this complaint about the Council’s involvement in Miss X’s family’s case. The Council’s involvement was court-ordered, and the law prevents us from investigating what happens as part of court proceedings.