Birmingham City Council (23 018 070)

Statement Closed after initial enquiries Other 26-Mar-2024

Summary: We will not investigate this complaint about business rates as the dispute on the account is now resolved.

London Borough of Croydon (23 016 635)

Statement Closed after initial enquiries Other 20-Mar-2024

Summary: We will not investigate this complaint about business rates because the complainant has not suffered significant injustice.

Manchester City Council (23 017 572)

Statement Closed after initial enquiries Other 18-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision on Mrs X’s liability for business rates as the courts are better placed to consider such disputes.

Manchester City Council (23 007 296)

Statement Not upheld Other 07-Mar-2024

Summary: We have ended our investigation into Mr B’s complaint about how the Council decided an application for business rates relief. This is because the courts are better placed to decide the issues complained about.

Folkestone & Hythe District Council (23 012 510)

Statement Closed after initial enquiries Other 06-Mar-2024

Summary: We will not investigate this complaint about the Council backdating business rates liability for six years and not backdating eligibility for a small business grant. There is insufficient evidence of fault which would warrant an investigation.

Bristol City Council (23 016 906)

Statement Closed after initial enquiries Other 06-Mar-2024

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his Council tax account and its decision to take enforcement action for council tax arrears from 2018. This is because there is insufficient evidence of fault to justify an investigation.

Oldham Metropolitan Borough Council (23 017 816)

Statement Closed after initial enquiries Other 29-Feb-2024

Summary: We will not investigate Mr X’s complaint about the Council’s decision to hold him liable for business rates as the issue was more appropriate for the courts. And other aspects of the complaint have been made late to us and there are no good reasons to investigate now.

London Borough of Islington (23 016 133)

Statement Closed after initial enquiries Other 24-Feb-2024

Summary: We cannot investigate this complaint about the Council taking court action for non- payment of business rates. We have no jurisdiction to investigate matters which have been subject to court proceedings.

Erewash Borough Council (23 014 352)

Statement Closed after initial enquiries Other 21-Feb-2024

Summary: Mr X’s liability for business rates has been determined in court and so we have no remit to investigate. Much of Mr X’s complaint is also made late to us as he has not complained to us within a year of him knowing about the problem. We would expect Mr X to argue his case in court about the current charge the Council asks him to pay as the court is best placed to do so.

Reading Borough Council (23 011 550)

Statement Upheld Other 20-Feb-2024

Summary: Mr X complains the Council has not dealt properly with his Council Tax. The Council was at fault because its enforcement agents did not deal with Mr X appropriately. Mr X did not suffer any significant ongoing injustice as a result.