Council tax


Recent statements in this category are shown below:

  • Bath and North East Somerset Council (17 007 620)

    Statement Closed after initial enquiries Council tax 11-Sep-2017

    Summary: Mr X complains that the Council has charged him for legal costs relating to a council tax after he was no longer liable. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

  • Dudley Metropolitan Borough Council (17 007 225)

    Statement Closed after initial enquiries Council tax 11-Sep-2017

    Summary: Mr X complained about the Council taking court action over his unpaid council tax bill. He says the court procedure in obtaining a liability order was unfair. The Ombudsman cannot investigate this complaint. Matters subject to court proceedings are outside his jurisdiction.

  • Manchester City Council (17 003 802)

    Statement Upheld Council tax 11-Sep-2017

    Summary: Dr A complains the Council was wrong to pursue recovery action against him for council tax because he says the Council did not update their system when he called to inform them that he had moved house. The Ombudsman has found no evidence of fault in the Council's decision to pursue recovery action. The Council has admitted fault in the time taken to review Dr A's council tax account and the Council was at fault for sending Dr A a further enforcement action letter after he had paid his council tax in full.

  • North Devon District Council (17 003 754)

    Statement Closed after initial enquiries Council tax 08-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about the way the Council calculates the income of self-employed people for Council Tax Support (CTS). This is because there is insufficient evidence of fault by the Council.

  • Isle of Wight Council (17 006 956)

    Statement Upheld Council tax 08-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about council tax arrears which the complainant did not owe. This is because the Council has already provided a fair and proportionate response and there is not enough remaining injustice to warrant an investigation.

  • Sheffield City Council (17 007 653)

    Statement Closed after initial enquiries Council tax 07-Sep-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's handling of a council tax account. There is no injustice.

  • Leicester City Council (17 004 239)

    Statement Not upheld Council tax 06-Sep-2017

    Summary: The Ombudsman has discontinued the investigation into Mr B's complaint about the Council's advice regarding council tax as he can appeal the council tax decision to the Valuation Tribunal.

  • Cheshire West & Chester Council (17 007 603)

    Statement Upheld Council tax 06-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about council tax and council tax reduction. This is because the Council has provided a satisfactory response and because the complainant can appeal to the Valuation Tribunal.

  • Darlington Borough Council (17 007 360)

    Statement Closed after initial enquiries Council tax 06-Sep-2017

    Summary: We will not investigate Mr Y's complaint about how the Council issues business rates bills. The specific account Mr Y refers to is now correct and so there is insufficient remaining injustice to Mr Y to warrant our involvement.

  • Tameside Metropolitan Borough Council (17 003 299)

    Statement Not upheld Council tax 06-Sep-2017

    Summary: Mr X complains the Council was wrong to charge him as it did for council tax and business rates. He also complains about the way the Council sought to recover these charges. The Ombudsman will not investigate Mr X's liability to pay council tax or business rates as Mr X could have appealed to the Valuation Tribunal or gone to court. The Ombudsman finds no evidence of fault in how the Council recovered charges for council tax and business rates.

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