Local Government Ombudsman
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02 February 2016
Clear advice and guidance key to supporting young people leaving care
Councils must ensure they give the best advice and guidance to care leavers, particularly where their transition to adulthood is complicated by their immigration status or lack of family ties, the Local Government Ombudsman (LGO) has said.


27 January 2016
Ombudsman reveals rise in social housing allocation complaints
A rise in complaints to the Local Government Ombudsman (LGO) about how councils have dealt with applications for social housing has triggered a report revealing the impact on people when councils have got it wrong, and the lessons to be learned.


21 January 2016
Clearer advice needed to help service users negotiate benefits payments
Adult social care teams must provide clear advice to service users on the often complex system of disability payments, the Local Government Ombudsman (LGO) has said.


19 January 2016
Councils must offer affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.


17 December 2015
Ombudsmen Welcome Government Response to Consultation on Single Public Services Ombudsman
The Cabinet Office has published their response to the consultation to create a single public services ombudsman for England.