Ashford Borough Council (21 017 610)

Statement Closed after initial enquiries Parking and other penalties 22-Mar-2022

Summary: We will not investigate this complaint about parking permits. This is because there is insufficient injustice to justify our involvement. Also, as we are unable to deal with the substantive issue it is not a good use of public resources to investigate the Council’s handling of Mr Y’s complaint.

Gloucestershire County Council (21 017 779)

Statement Closed after initial enquiries Rights of way 22-Mar-2022

Summary: We will not investigate this complaint about Modification Order. This is because it is late with no good reason to investigate it now.

London Borough of Enfield (21 017 870)

Statement Closed after initial enquiries Parking and other penalties 22-Mar-2022

Summary: We will not investigate this complaint about a disabled person’s parking bay which the Council installed outside the complainant‘s home in 2015. There is nothing to suggest fault by the Council.

Leicestershire County Council (21 016 705)

Statement Closed after initial enquiries Traffic management 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s response to Mr X’s concerns of speeding and vehicles parking on grass verges in his locale. This is because there is no evidence to suggest fault by the Council.

Hampshire County Council (21 018 404)

Statement Closed after initial enquiries Highway repair and maintenance 21-Mar-2022

Summary: We will not investigate Mr C’s complaint that his car was damaged by a pothole which the Council failed to repair. This is because it is reasonable for Mr C to pursue his compensation claim at court.

Transport for London (21 016 958)

Statement Closed after initial enquiries Parking and other penalties 21-Mar-2022

Summary: We will not investigate this complaint about the authority recovering a traffic penalty for a vehicle which Mrs X had sold. The penalty was submitted to the adjudicator at the London Tribunals, and this is the proper authority to consider traffic penalty appeals.

Transport for London (21 016 985)

Statement Closed after initial enquiries Traffic management 21-Mar-2022

Summary: We will not investigate this complaint about the Ultra Low Emission Zone because there is insufficient evidence of fault by the Authority.

Birmingham City Council (21 015 622)

Statement Closed after initial enquiries Parking and other penalties 21-Mar-2022

Summary: We will not investigate this complaint about two Penalty Charge Notices. This is because the complainant could have appealed to the tribunal.

Rossendale Borough Council (21 017 606)

Statement Closed after initial enquiries Other 21-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to correctly address correspondence to Mr X’s home. There is insufficient evidence of any substantial injustice which would warrant an investigation.

Lancashire County Council (21 012 004)

Statement Closed after initial enquiries Parking and other penalties 18-Mar-2022

Summary: Mr X complains about a Penalty Charge Notice (PCN) and the conduct of an enforcement agent who clamped his vehicle. We have discontinued our investigation because Mr X can follow the statutory process set out in law and appeal to the court. Further, Mr X’s complaint about the conduct of the enforcement agent is premature.