Brighton & Hove City Council (21 005 935)

Statement Not upheld Parking and other penalties 23-Mar-2022

Summary: Mr X complained the Council unlawfully disposed of his car without trying to contact him. The Ombudsman did not find fault with the Council’s actions.

London Borough of Redbridge (21 017 301)

Statement Closed after initial enquiries Other 23-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision to refuse a vehicle crossing extension. There is insufficient evidence of fault which would warrant an investigation.

Calderdale Metropolitan Borough Council (21 017 308)

Statement Closed after initial enquiries Traffic management 23-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision not to remove waiting restrictions outside a retail shop. There is not enough evidence of fault to warrant an investigation, and the Council’s decision has not caused serious injustice to Mr Z because the restrictions were in place before he bought the shop.

London Borough of Barnet (21 017 568)

Statement Closed after initial enquiries Parking and other penalties 23-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to issue a Community Protection Notice following a warning letter issued to residents in 2020. There is insufficient evidence of fault which would warrant an investigation.

Norfolk County Council (21 017 574)

Statement Closed after initial enquiries Parking and other penalties 23-Mar-2022

Summary: We will not investigate this complaint about how the Council decided to introduce parking controls. The matter has not caused significant enough injustice for us to investigate.

Swindon Borough Council (21 017 635)

Statement Closed after initial enquiries Street furniture and lighting 23-Mar-2022

Summary: We will not investigate this complaint about the Council’s refusal to change the location of a bus shelter near Mr X’s home. There is insufficient evidence of fault which would warrant an investigation.

Suffolk County Council (21 017 829)

Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2022

Summary: We will not investigate this complaint about ditch clearance. This is because there is not enough evidence of fault in clearing the ditch to justify investigating and the injustice caused in the Council’s communication is insufficient to warrant our investigation. Also, as we are not able to consider the substantive issue, it is not a good use of public resources to investigate Mrs Y’s complaint about the Council’s handling of her complaint.

Hampshire County Council (21 018 596)

Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2022

Summary: We will not investigate Mrs B’s complaint that her car was damaged due to the Council’s failure to maintain a traffic island. This is because it is reasonable for Mrs B to pursue her compensation claim at court.

Birmingham City Council (21 002 994)

Statement Not upheld Other 23-Mar-2022

Summary: We found no fault in how the Council dealt with X’s application for a dropped kerb.

Durham County Council (21 017 278)

Statement Closed after initial enquiries Traffic management 22-Mar-2022

Summary: We will not investigate this complaint about traffic management. There is not enough evidence of administrative fault to justify an investigation.