London Borough of Barnet (21 017 442)

Statement Closed after initial enquiries Parking and other penalties 25-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision on who to pursue a Penalty Charge Notice against because there is insufficient evidence of fault and no direct injustice.

London Borough of Barnet (21 017 558)

Statement Closed after initial enquiries Parking and other penalties 25-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to issue a Community Protection Notice following a warning letter issued to residents in 2020. There is insufficient evidence of fault which would warrant an investigation.

Devon County Council (21 017 627)

Statement Closed after initial enquiries Highway repair and maintenance 25-Mar-2022

Summary: We will not investigate this complaint about flooding caused to a private road by run-off from the public highway in periods of heavy rain. It is reasonable for Mr X to seek a remedy in the courts for his claim that the Council is liable for any flood damage caused by its negligence.

Birmingham City Council (21 018 027)

Statement Closed after initial enquiries Other 25-Mar-2022

Summary: We will not investigate this complaint about a dropped kerb application. This is because there is not enough evidence of fault to justify investigating.

City of Bradford Metropolitan District Council (20 007 794)

Statement Not upheld Highway adoption 25-Mar-2022

Summary: X complained about how the Council acted in adopting their land as highway maintainable at public expense. X said the Council’s decision caused significant injustice including interfering with their legal land rights and denying them a commercial opportunity. We considered further investigation would not provide X with a meaningful outcome for their complaint. We discontinued our investigation.

Birmingham City Council (21 018 679)

Statement Closed after initial enquiries Other 24-Mar-2022

Summary: We will not investigate Mr B’s complaint that his property was damaged when the Council cut the grass outside his home. This is because it is reasonable for Mr B to pursue his compensation claim at court.

Stockport Metropolitan Borough Council (21 017 673)

Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2022

Summary: We will not investigate this complaint about the Council’s decision not to resurface a road. There is insufficient evidence of fault that would justify an investigation.

Nottinghamshire County Council (21 017 805)

Statement Closed after initial enquiries Other 24-Mar-2022

Summary: We will not investigate this complaint about the Council accusing the complainant of obstructing highway land. The Council has apologised for its error and confirmed it has corrected its records. Further investigation is unlikely to lead to a different outcome.

Westminster City Council (21 018 247)

Statement Closed after initial enquiries Parking and other penalties 24-Mar-2022

Summary: We will not investigate this complaint about a car parking charge. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant has not been caused injustice that warrants our involvement.

Transport for London (21 017 956)

Statement Closed after initial enquiries Parking and other penalties 24-Mar-2022

Summary: We will not investigate this complaint about Penalty Charge Notice. This is because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre.