East Sussex County Council (20 012 628)

Statement Closed after initial enquiries Parking and other penalties 11-Mar-2022

Summary: We will not investigate this complaint arising from the Council’s withdrawal of residents’ parking permits in 2019. Part of the complaint is late and there would be no worthwhile outcome from investigating more recent events.

Devon County Council (21 008 218)

Statement Not upheld Public transport 11-Mar-2022

Summary: Mr B complained that the Council refused his application for a disabled person’s bus pass despite him suffering from profound hearing loss. We found no fault on the Council’s part.

Sandwell Metropolitan Borough Council (21 015 874)

Statement Closed after initial enquiries Rights of way 11-Mar-2022

Summary: We will not investigate this complaint about a public right of way. That is because further investigation would not lead to a different outcome.

Transport for London (21 012 262)

Statement Closed after initial enquiries Traffic management 11-Mar-2022

Summary: We will not investigate this complaint about Transport for London’s decision to refuse the complainant’s application for a resident’s discount for the congestion charge. This is because there is no evidence of fault affecting the decision.

Birmingham City Council (21 013 190)

Statement Closed after initial enquiries Parking and other penalties 11-Mar-2022

Summary: We will not investigate this complaint about a penalty charge notices issued by the Council. The complainant had a right of appeal to a tribunal against the penalty charge notice but the Council has cancelled it.

London Borough of Richmond upon Thames (21 018 088)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2022

Summary: We cannot investigate this complaint about a penalty charge notice. The complainant has appealed to a tribunal against the penalty charge notice.

London Borough of Tower Hamlets (21 017 358)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2022

Summary: We will not investigate this complaint about a penalty charge notice. Mr X appealed against it to London Tribunals and so the matter is no longer within our remit.

Birmingham City Council (21 017 429)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because there is not enough evidence of fault to justify investigating.

Birmingham City Council (21 017 051)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is reasonable to expect Miss Y to appeal to the tribunal.

London Borough of Enfield (21 016 489)

Statement Closed after initial enquiries Street furniture and lighting 10-Mar-2022

Summary: We will not investigate this complaint about the decision to place a bus stop outside the complainant’s house. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council.