Basingstoke & Deane Borough Council (20 003 006)

Statement Upheld Planning advice 10-May-2021

Summary: Mr X complained about the Council giving incorrect information about his liability to pay the Community Infrastructure Levy. Mr X says because of this, he lost the opportunity to revise his plans and owed the Council a significant sum of money. We find the Council was at fault. While this caused Mr X an injustice, we cannot say this was caused by the actions of the Council alone. In recognition there was also fault by a third-party agent, the Council agreed to reduce the amount payable by Mr X by half and cancel late payment penalties.

Warwick District Council (20 013 570)

Statement Closed after initial enquiries Planning advice 30-Apr-2021

Summary: We will not investigate this complaint about a planning application refused by the Council in 2018. The complaint was made too late but we would be unlikely to find fault caused the complainant significant injustice had he made it earlier.

Buckinghamshire Council (20 013 529)

Statement Closed after initial enquiries Planning advice 29-Apr-2021

Summary: We will not investigate this complaint about how the Council dealt with a planning application or the pre application planning advice it provided to the complainant. This is because we are unlikely to find fault by the Council. The complainant also had a right to appeal to the Planning Inspectorate about the Council’s decision to refuse planning permission.

South Hams District Council (20 012 536)

Statement Closed after initial enquiries Planning advice 19-Apr-2021

Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her planning application. This is because her claimed injustice is not the result of any fault by the Council.

Brentwood Borough Council (20 011 636)

Statement Closed after initial enquiries Planning advice 13-Apr-2021

Summary: We will not investigate Ms X’s complaint about how the Council decided her first planning application. Ms X was aware of her Planning Inspectorate appeal and could have used it to obtain the permission she sought. We cannot investigate Ms X’s complaint about the Council’s planning process when deciding her second application for the same property. Ms X has used her Planning Inspectorate appeal right, which takes the matter outside our jurisdiction.