London Borough of Merton (21 003 093)

Statement Upheld Enforcement 02-Mar-2022

Summary: Mr X complains about the Council’s handling of a planning application as well as a planning enforcement investigation. There was fault by the Council because it started but did not conclude a planning enforcement investigation. It also did not initiate a complaint investigation into Mr X’s concerns. The Council agreed to apologise to Mr X and offer a financial remedy to reflect the injustice to him.

East Hertfordshire District Council (21 017 245)

Statement Closed after initial enquiries Enforcement 02-Mar-2022

Summary: We cannot investigate this complaint about the Council’s decision to take enforcement action against the complainant. This is because the complainant appealed to the Planning Inspector.

London Borough of Tower Hamlets (21 017 373)

Statement Closed after initial enquiries Enforcement 02-Mar-2022

Summary: We will not investigate Mr B’s complaint about changes to the boundary fencing at a local school. This is because the complaint is late and there are not good reasons to investigate the complaint now.

Leicester City Council (21 015 510)

Statement Closed after initial enquiries Enforcement 01-Mar-2022

Summary: We will not investigate this complaint about light from an advertisement display on a building. This is because there is insufficient evidence of fault by the Council.

Sevenoaks District Council (21 016 186)

Statement Closed after initial enquiries Enforcement 01-Mar-2022

Summary: We will not investigate Miss X’s complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault in the Council’s handling of the case to date and it is unlikely we could achieve any worthwhile outcome by investigating the matter now.

Royal Borough of Windsor and Maidenhead Council (21 016 337)

Statement Closed after initial enquiries Enforcement 01-Mar-2022

Summary: We will not investigate this complaint about planning enforcement action taken by the Council against advertisement displays erected by the complainant. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to have contacted us sooner, and we have no power to investigate what happened at court.

Royal Borough of Kensington & Chelsea (20 013 910)

Statement Upheld Enforcement 01-Mar-2022

Summary: Miss X complained about the Council’s handling of her reports of problem noise, particularly its planning enforcement investigations. We found the Council at fault for not keeping in touch with Miss X about its enforcement investigations and it agreed to apologise for the distress this caused Miss X.

London Borough of Tower Hamlets (21 002 338)

Statement Upheld Enforcement 28-Feb-2022

Summary: Mr X complained that the Council’s planning enforcement team failed to respond to queries he made in 2020. When he complained in 2021 he says the Council began a vindictive and retaliatory planning enforcement investigation against him. We found there was a failure to respond to Mr X and some confusion caused by the way it responded to the complaint. This warranted a remedy. We found the Council’s actions when following up a separate planning enforcement complaint were appropriate.

Dacorum Borough Council (21 006 599)

Statement Upheld Enforcement 28-Feb-2022

Summary: We will not investigate this complaint about matters surrounding a planning enforcement case. Mr X lives nearly 2 miles from the location of the alleged planning breach. We do not consider that any fault has caused Mr X an injustice that would justify our involvement.

St Helens Metropolitan Borough Council (21 016 268)

Statement Closed after initial enquiries Enforcement 25-Feb-2022

Summary: We cannot investigate Mr X’s complaint about the Council’s planning enforcement actions. Mr X used his right of appeal to the planning inspector and more recently the case has been in court.