Archive has 336 results
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North Devon District Council (21 012 578)
Statement Closed after initial enquiries Enforcement 05-Jan-2022
Summary: We will not investigate this complaint about the Council’s response to planning issues raised by Ms X in connection with a property next door to hers. This is because we are unlikely to find evidence of fault sufficient to warrant an investigation.
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Bolton Metropolitan Borough Council (21 012 429)
Statement Closed after initial enquiries Enforcement 04-Jan-2022
Summary: We will not investigate how the Council has dealt with the complainant’s concerns about possible planning breaches. It is unlikely we would find fault by the Council.
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Statement Closed after initial enquiries Enforcement 23-Dec-2021
Summary: We will not investigate this complaint about the Council deciding to grant planning permission for development near to the complainant’s home. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is nothing to suggest fault affected the Council’s decision.
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Erewash Borough Council (21 012 264)
Statement Closed after initial enquiries Enforcement 22-Dec-2021
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s neighbour’s extension. The neighbour’s extension was completed before Mrs X purchased her property so she has not been caused an injustice by the actions of the Council.
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Calderdale Metropolitan Borough Council (21 002 756)
Statement Upheld Enforcement 21-Dec-2021
Summary: Mr X complained the Council failed to take any action or respond to his complaint about his neighbour’s breach of planning permission and conditions. Mr X says the breach of planning conditions impacts his property through both scope to extend, the view, odour and noise. The Ombudsman found fault with the Council for failing to follow its enforcement process. The Council agreed to the Ombudsman’s recommendations to complete an enforcement investigation into Mr X’s complaint and to provide Mr X with a payment of £300.
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London Borough of Croydon (20 010 602)
Statement Not upheld Enforcement 17-Dec-2021
Summary: Miss X complained about the finished height of new houses built in front of her home. She said this has removed the visual aspect she used to enjoy and has resulted in loss of light, loss of privacy, and a sense of enclosure. The Ombudsman did not find evidence of fault by the Council.
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London Borough of Lambeth (20 012 977)
Statement Upheld Enforcement 16-Dec-2021
Summary: Mr X and Ms Y complained the Council services had not done enough to help alleviate nuisance caused by a neighbouring food business. We upheld the complaint finding fault in the service provided by the Council’s public protection and planning services, causing distress. The Council accepted these findings and at the end of this statement we explain the action it has agreed to take to remedy this injustice.
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London Borough of Lambeth (21 005 623)
Statement Upheld Enforcement 16-Dec-2021
Summary: Mr X and Ms Y complained the Council services had not done enough to help alleviate nuisance caused by a neighbouring food business. We upheld the complaint finding fault in the service provided by the Council’s public protection and planning services, causing distress. The Council accepted these findings and at the end of this statement we explain the action it has agreed to take to remedy this injustice.
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Ashfield District Council (20 002 206)
Statement Not upheld Enforcement 14-Dec-2021
Summary: We stopped investigating Mr X’s complaint about how the Council handled a planning enforcement investigation about his neighbour’s farm building. This is because part of the complaint is late and further investigation is unlikely to achieve the outcomes Mr X wants.
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Rother District Council (20 014 240)
Statement Upheld Enforcement 13-Dec-2021
Summary: Mr X complained the Council failed to respond to his correspondence or take appropriate and timely enforcement action in relation to a breach of planning control at a neighbouring property. The Council’s failure to deal with this matter in a proactive manner and the repeated delays and periods of significant drift amount to fault. As do the Council’s failure to respond to Mr X’s emails, keep him updated and the delays in dealing with his complaints. These faults have caused Mr X an injustice.