London Borough of Tower Hamlets (21 005 369)

Statement Closed after initial enquiries Commercial and contracts 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s refusal to let a commercial property to the complainant. There is not enough evidence of fault to justify an investigation.

Cheltenham Borough Council (21 017 105)

Statement Closed after initial enquiries Other 21-Mar-2022

Summary: We will not investigate this complaint about the Council’s decisions on the complainant’s business rates. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no reasons to exercise discretion in this case.

Central Bedfordshire Council (21 013 613)

Statement Closed after initial enquiries Land 21-Mar-2022

Summary: We will not investigate this complaint about the actions taken by the Council when it took planning enforcement action against the complainant. The complaint is late and there are no good reasons to exercise our discretion and investigate matters which are historical, carried reasonable appeal rights or were more properly for the courts to decide in any event.

Surrey County Council (21 011 697)

Statement Upheld Other 21-Mar-2022

Summary: Mr X says the Coroner failed to keep him informed of the post-mortem process involving his deceased child. The Council accepted fault and apologised to Mr X. The Council agreed to a financial remedy to reflect the distress caused to Mr X.

Hampshire Police and Crime Commissioner (21 014 596)

Statement Closed after initial enquiries Other 18-Mar-2022

Summary: We will not investigate this complaint about lack of communication by the Police and Crime Commissioner about the Police and Crime Plan as this impacts on all or most of the people in the area and so is outside our legal remit. In addition, any remaining injustice caused to Mr X personally is not sufficient to warrant our involvement.

London Borough of Lambeth (21 018 277)

Statement Closed after initial enquiries Other 17-Mar-2022

Summary: We will not investigate this complaint about the Council’s failure to respond to Miss X’s Subject Access Request. This is because Miss X has already complained to the Information Commissioner’s Office which is best placed to deal with her complaint.

Havant Borough Council (21 015 650)

Statement Closed after initial enquiries Other 16-Mar-2022

Summary: We will not investigate this complaint that the Council discriminates against the complainant by allowing car meets to take place in its car parks without a licence. This is because there is no evidence of fault by the Council.

Carlisle City Council (21 017 731)

Statement Closed after initial enquiries Councillor conduct and standards 16-Mar-2022

Summary: We will not investigate Mr X’s complaint about the Council’s response to a Code of Conduct complaint he made against a Parish Councillor. This is because there is no evidence of fault on the Council’s part.

North Lincolnshire Council (21 016 715)

Statement Closed after initial enquiries Leisure and culture 16-Mar-2022

Summary: We will not investigate this complaint about gym memberships because there is insufficient evidence of fault by the Council.

Hertfordshire County Council (21 016 765)

Statement Closed after initial enquiries Councillor conduct and standards 16-Mar-2022

Summary: We will not investigate Mr X’s complaint that the Council refuses to investigate his complaints about Councillor Y’s reported conversations in 2021 and actions in earlier years. There is no fault in the Council not reconsidering earlier events including between 2012 and 2018. It is not responsible for the tree preservation order which was originally of concern to Mr X. It is not a good use of limited public resources to investigate what Councillor Y said in 2021.