Dudley Metropolitan Borough Council (21 014 502)

Statement Closed after initial enquiries Councillor conduct and standards 31-Jan-2022

Summary: We will not investigate this complaint about the Council’s decision not to investigate a Councillor’s conduct. That is because there is insufficient evidence of fault to warrant further investigation.

Royal Borough of Kingston upon Thames (21 014 004)

Statement Closed after initial enquiries Other 31-Jan-2022

Summary: We will not investigate this complaint about the Council not including phone numbers on leaflets. This is because Miss B has not suffered an injustice because of the alleged fault. Also, there is not enough evidence of fault to justify an investigation.

London Borough of Barnet (20 010 615)

Statement Upheld Leisure and culture 28-Jan-2022

Summary: Ms B says the Council unreasonably refused to consider her complaint against the allotment association that evicted her and delayed reaching that decision. In deciding it could not pursue the complaint the Council failed to consider whether the allotment association had breached its lease by the way it handled the complaint. The Council also delayed responding. An apology and payment to Ms B, alongside liaison with the allotment association, is satisfactory remedy.

Bournemouth, Christchurch and Poole Council (21 007 638)

Statement Closed after initial enquiries Other 28-Jan-2022

Summary: We cannot investigate this complaint about the verdict of a Coroner because we have no jurisdiction over the decisions of coroner’s. We will not investigate comments made by staff working for the coroners service, because we could not add to the Council’s investigation or achieve the outcome she wants.

Worthing Borough Council (21 014 070)

Statement Closed after initial enquiries Leisure and culture 28-Jan-2022

Summary: We will not investigate this complaint about the installation of play equipment at a local park. That is because there is insufficient evidence of fault in the Council’s actions or injustice to Mr X that warrants further investigation.

Southend-on-Sea City Council (21 015 275)

Statement Closed after initial enquiries Other 27-Jan-2022

Summary: We will not investigate Mr B’s complaint about the Council’s delay responding to his freedom of information request. This is because it is reasonable for Mr B to complain to the Information Commissioner.

Nuneaton & Bedworth Borough Council (21 014 492)

Statement Closed after initial enquiries Other 27-Jan-2022

Summary: We will not investigate Mr X’s complaint that the Council has refused to deal with his freedom of information requests. It is reasonable for him to go to the Information Commissioner.

Bournemouth, Christchurch and Poole Council (21 012 976)

Statement Closed after initial enquiries Leisure and culture 26-Jan-2022

Summary: We will not investigate this complaint about matters related to a play area and Council-owned building. This is mainly because the matters complained of did not disadvantage Mr X significantly enough for the Ombudsman to investigate.

Huntingdonshire District Council (21 013 616)

Statement Closed after initial enquiries Councillor conduct and standards 26-Jan-2022

Summary: We will not investigate this complaint about how the Council dealt with concerns about the behaviour of a councillor. This is because there is not enough evidence of fault.

Norfolk County Council (21 014 196)

Statement Closed after initial enquiries Covid-19 26-Jan-2022

Summary: We will not investigate this complaint about the Council’s alleged failure to ensure staff and customers wear face masks when visiting one of its libraries. This is because there is not enough evidence of fault by the Council.