Birmingham City Council (21 007 515)

Statement Closed after initial enquiries Managing council tenancies 02-Sep-2021

Summary: We cannot investigate Miss B’s complaint that her fence was damaged because of the Council’s failure to look after one of its properties. This is because we cannot investigate complaints about the management of social housing by councils.

Harlow District Council (21 005 300)

Statement Closed after initial enquiries Managing council tenancies 19-Aug-2021

Summary: We will not investigate this complaint about the management of social housing as the law does not allow us to investigate these complaints.

Thanet District Council (21 001 806)

Statement Closed after initial enquiries Managing council tenancies 30-Jul-2021

Summary: A homeowner complained about the Council’s failure to resolve long-standing problems regarding anti-social behaviour from his neighbours, who are Council tenants. However we will not investigate this matter. This is mainly because the law says we cannot consider complaints about councils when they are acting in their role as landlords of social housing.

London Borough of Waltham Forest (21 004 871)

Statement Closed after initial enquiries Managing council tenancies 27-Jul-2021

Summary: We cannot investigate Mr X’s complaint about an unsafe retaining wall in a Council owned property. This is because the complaint concerns the Council’s management of its social housing and so it lies outside our legal remit.

Darlington Borough Council (21 004 849)

Statement Closed after initial enquiries Managing council tenancies 20-Jul-2021

Summary: We cannot investigate this complaint about maintenance work to Council properties next to Mr B’s home. This is because we do not have the power to investigate complaints about the management of social housing by councils.

Dudley Metropolitan Borough Council (21 002 683)

Statement Closed after initial enquiries Managing council tenancies 16-Jul-2021

Summary: We will not investigate this complaint about nuisance and damage to property caused by a tree and poor maintenance at a neighbouring Council rented property. We have no jurisdiction to investigate complaints about the management of property by social housing landlords.

London Borough of Havering (21 001 295)

Statement Closed after initial enquiries Managing council tenancies 12-Jul-2021

Summary: We cannot investigate this complaint about the Council’s replacement of fence panels at a Council property. This is because we cannot investigate complaints about the management of social housing by councils.

Fareham Borough Council (20 010 444)

Statement Not upheld Managing council tenancies 15-Jun-2021

Summary: We will not investigate this complaint about the Council seeking to evict the complainant from his family home. A court will decide if the complainant has to leave the property and is best placed to consider the issues he has raised in his complaint.

London Borough of Hillingdon (21 000 209)

Statement Closed after initial enquiries Managing council tenancies 24-May-2021

Summary: We cannot investigate this complaint about lights the complainant says are shining into his bedroom. This is because the lights were installed by the Council’s housing service and we have no power to investigate a council when it is acting as a landlord.

South Tyneside Metropolitan Borough Council (21 000 023)

Statement Closed after initial enquiries Managing council tenancies 20-May-2021

Summary: We cannot investigate Mrs B’s complaint about the response of the body which manages the Council’s social housing to her complaints about her neighbours’ behaviour. This is because we cannot investigate complaints about a council’s management of social housing and we could not achieve the outcome Mrs B wants.