Archive has 870 results
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Bristol City Council (20 011 545)
Statement Closed after initial enquiries Other 12-Mar-2021
Summary: Mr X complains the Council misled him into believing it is offering effective surveillance at its park and ride car park when it is not. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.
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Statement Closed after initial enquiries Other 11-Mar-2021
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a dropped kerb. This is because there is not enough evidence of fault to warrant an investigation by the Ombudsman.
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Statement Closed after initial enquiries Covid-19 11-Mar-2021
Summary: Mr X complains about the Council’s decision to close the high street where he lives to traffic. We will not investigate this complaint as we are unlikely to find fault in the Council’s actions. Further investigation is unlikely to lead to a different outcome and we cannot achieve the outcome Mr X is seeking.
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London Borough of Ealing (20 010 579)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2021
Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal. In addition, there is insufficient evidence of fault by the Council and the Council has re-offered payment at the discounted rate.
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Warwickshire County Council (20 011 342)
Statement Closed after initial enquiries Other 11-Mar-2021
Summary: Mr X complains about the Council’s response to his complaint that a Council vehicle parked on the road without a pay and display parking ticket. We will not investigate the complaint because the alleged fault has not caused Mr X injustice sufficient to warrant an investigation.
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London Borough of Hillingdon (20 011 299)
Statement Closed after initial enquiries Other 10-Mar-2021
Summary: We will not investigate this complaint about the Council’s decision not to replace the kerb stones on the complainant’s crossover. This is because there is insufficient evidence of fault by the Council.
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Lincoln City Council (20 011 522)
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2021
Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice and the actions of an enforcement agency. This is because the complainant can follow the statutory process.
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Transport for London (20 005 092)
Statement Upheld Parking and other penalties 09-Mar-2021
Summary: Ms X complained that Transport for London is pursuing her for payments on two penalty charge notices that she has paid. The information provided shows the payment Ms X claims is for these two notices is actually for other charges. However, there is fault in how Transport for London responded to her complaints and so its offer to write off the charges is an appropriate remedy.
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Dudley Metropolitan Borough Council (20 005 891)
Statement Closed after initial enquiries Rights of way 09-Mar-2021
Summary: Mrs X complains the Council closed a right of way without following proper procedures and with no good reason. The Ombudsman decided not to investigate the complaint as the injustice caused to Mrs X is not so great that the Ombudsman would be likely to recommend a remedy.
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Nottinghamshire County Council (20 010 453)
Statement Closed after initial enquiries Other 09-Mar-2021
Summary: Mr X complained about the Council’s refusal to apply an extinguishment order to a section of a highway on his property. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.