Transport for London (20 010 543)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Authority enforcing several unpaid penalty charge notices which resulted in the recovery and sale of his car by enforcement agents. We should not investigate this complaint about enforcement of a penalty charge notice because it is unlikely that we would find fault and any remaining injustice is not significant enough to justify our investigation.

Westminster City Council (20 010 544)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr Y complained about the Council used enforcement agents to seize and sell his car to settle unpaid penalty charge notices. We should not exercise discretion to investigate this complaint as it is late and there is no good reason to investigate it now.

Royal Borough of Greenwich (20 010 628)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: Mr X complained about the Council’s refusal of his application for a vehicle crossing at his home. We will not investigate the complaint because it is unlikely we would find fault.

City of Bradford Metropolitan District Council (20 010 844)

Statement Closed after initial enquiries Rights of way 03-Mar-2021

Summary: Mr X complains about the Council’s handling of matters related to the recording of a footpath in the Definitive Map. We will not investigate the complaint because it falls outside our jurisdiction as the Planning Inspectorate is the body charged with determining its route.

East Suffolk Council (20 010 901)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We will not investigate how the Council introduced higher off-street parking charges. We are unlikely to find evidence of fault by the Council.

Colchester City Council (20 009 496)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2021

Summary: We cannot investigate this complaint about a penalty charge notice for a parking contravention. The complainant had a right of appeal to a tribunal and has asked a court to restore that right and remove any additional costs.

Central Bedfordshire Council (20 003 643)

Statement Upheld Other 02-Mar-2021

Summary: Mrs Y complains about the way the Council dealt with her application for a vehicle crossover from her property onto the public highway. The Ombudsman has found fault by the Council causing injustice. The Council has agreed to remedy this by making a payment of £250 to Mrs Y to reflect the distress, time and trouble caused by the fault.

London Borough of Hillingdon (20 000 384)

Statement Not upheld Parking and other penalties 02-Mar-2021

Summary: Mr and Mrs X complained about the Council's decision to refuse their application for a dropped kerb. The Council was not at fault.

London Borough of Redbridge (20 011 035)

Statement Closed after initial enquiries Parking and other penalties 02-Mar-2021

Summary: We will not investigate this complaint that the Council tried to blackmail the complainant over a Penalty Charge Notice. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice. In addition, the matter has been considered by the tribunal.

West Sussex County Council (20 011 310)

Statement Closed after initial enquiries Highway repair and maintenance 02-Mar-2021

Summary: Mrs X complains the Council has refused to compensate her for repairs needed to her car after it was damaged by two potholes. We will not investigate as this is ultimately a matter for the courts.