Benefits and tax archive 2014-2015


Archive has 1049 results

  • Lincoln City Council (13 018 753)

    Statement Upheld Council tax 31-Mar-2015

    Summary: The Ombudsman has found some evidence of fault in the Council's handling of Mrs X's council tax account. The Council has agreed to apologise to Mrs X and to clarify how much she owes in respect of debts which are subject to attachment of earnings orders and bailiff action. For this reason the Ombudsman has ended her investigation of this complaint.

  • South Tyneside Metropolitan Borough Council (14 005 395)

    Statement Closed after initial enquiries Council tax 31-Mar-2015

    Summary: Ms X says the Council is at fault for miscalculating her council tax bills in 2003 and 2012. She also says it has not investigated her reports of anti social behaviour. The Ombudsman has not investigated these matters because she does not have the jurisdiction to do so.

  • South Gloucestershire Council (14 017 906)

    Statement Closed after initial enquiries Council tax 31-Mar-2015

    Summary: The Ombudsman will not investigate Mr B's complaint about the way the Council has dealt with his applications for council tax benefit. Mr B has raised his complaint late and there are no good reasons for the Ombudsman to exercise her discretion and consider this late complaint.

  • Worthing Borough Council (14 005 909)

    Statement Upheld Council tax 31-Mar-2015

    Summary: I find there was fault by the Council in the way it dealt with council tax for a property Mr T's company owns. The Council has agreed to pay Mr T's company £100.

  • Broadland District Council (14 014 572)

    Statement Not upheld Council tax 31-Mar-2015

    Summary: There was no fault in the action the Council took to recover arrears of council tax that Mr X owed. Therefore I do not uphold his complaint.

  • Gloucester City Council (14 012 705)

    Statement Upheld Housing benefit and council tax benefit 31-Mar-2015

    Summary: I find there was fault by the Council because it delayed paying housing and council tax support to Mr Y for 6 months. This led to council tax recovery action and added costs. The Council has agreed to pay Mr Y £200.

  • Royal Borough of Kingston upon Thames (14 020 007)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2015

    Summary: Mr X complained about the Council's decision to suspend and then end his housing benefit claim. He says that he lost his accommodation as a result. The Ombudsman will not investigate this complaint. Mr X has a right to appeal to an independent tribunal and the Council is in the process of submitting his appeal. The Benefits Tribunal is the proper authority to decide whether the Council's decision was correct.

  • London Borough of Bromley (14 019 708)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2015

    Summary: The Ombudsman will not investigate Mr A and Ms B's complaint about the Council's actions regarding their tenants housing benefit claim. This is because the Council's actions have not caused a significant enough injustice to warrant an investigation by the Ombudsman. It would be reasonable for them to use the courts and valuation tribunal to remedy any injustice caused to them by their tenant.

  • London Borough of Waltham Forest (14 019 341)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2015

    Summary: The Ombudsman will not investigate Mrs B's complaint about the Council's decision that she is not entitled to housing benefit. This is because Mrs B had a right of appeal which was reasonable for her to use.

  • Burnley Borough Council (14 020 033)

    Statement Closed after initial enquiries Council tax 31-Mar-2015

    Summary: The Ombudsman will not investigate this complaint about the Council giving misleading information about a council tax exemption. Mrs X has not suffered injustice and may discuss any payment difficulty with the Council.

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