Plymouth City Council (21 017 457)

Statement Closed after initial enquiries Other 17-Mar-2022

Summary: We will not investigate this complaint about damage to Miss X’s roof tiles caused by a lighting column swaying in a storm. It is reasonable for her to seek a remedy by submitting a claim to the Council’s insurers and, if no liability is accepted, to the courts.

London Borough of Hounslow (21 017 589)

Statement Closed after initial enquiries Parking and other penalties 17-Mar-2022

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is reasonable to expect Mrs Y to appeal to the London Tribunals.

West Northamptonshire Council (21 016 054)

Statement Upheld Parking and other penalties 16-Mar-2022

Summary: We will not investigate this complaint that the Council failed to deal with a representation against two penalty charge notices, issued to Ms X for driving in a bus lane, and that an enforcement agent visited. I am satisfied the Council will take appropriate action to remedy the injustice including cancelling the enforcement visit costs and giving Ms X a further opportunity to pay the debt.

Transport for London (21 016 254)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We cannot investigate this complaint about a penalty charge notice issued by Transport for London for a parking contravention. The law provides a right of appeal to a tribunal against the penalty charge notice and the complainant has asked a court to restore that right.

London Borough of Barking & Dagenham (21 010 031)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We will not investigate this complaint about the Council deciding to introduce parking controls near the complainant’s home. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Surrey County Council (21 017 151)

Statement Closed after initial enquiries Highway repair and maintenance 16-Mar-2022

Summary: We will not investigate Mx X’s complaint that the council has failed to properly maintain a bridleway. This is because it would be reasonable for Mx X to serve notice on the Council and take the matter to court.

Lincolnshire County Council (21 017 420)

Statement Closed after initial enquiries Highway repair and maintenance 16-Mar-2022

Summary: We will not investigate this complaint about poor road maintenance. This is because it is late with no good reasons to use discretion to investigate it now.

West Berkshire Council (21 017 495)

Statement Closed after initial enquiries Highway adoption 16-Mar-2022

Summary: We will not investigate Mr X’s complaint about the Council giving him incorrect information about the adopted status of a road in 2017, which he says influenced his decision to buy his house and the price he paid. Mr X’s complaint amounts to a claim of negligence by the Council causing him financial loss, which are legal matters only a court can decide. It is reasonable for Mr X to pursue the matter in court, which is the body best placed to make findings on legal issues. We also cannot achieve the outcomes Mr X seeks.

Transport for London (21 017 567)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We will not investigate this complaint about a congestion charge as Transport for London has cancelled the charge.

London Borough of Camden (21 017 571)

Statement Closed after initial enquiries Parking and other penalties 16-Mar-2022

Summary: We cannot investigate this complaint about penalty charge notices for moving traffic contraventions. The complainant has appealed against the penalty charge notices to a tribunal.