London Borough of Croydon (20 012 463)

Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021

Summary: We cannot investigate Mr X’s complaint about the Council issuing two penalty charge notices, for driving into a restricted area, within 8 seconds of each other. Mr X has appealed to the London Tribunal’s parking adjudicator.

London Borough Of Barnet (20 011 758)

Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021

Summary: We will not investigate this complaint about minor amendments to a controlled parking zone. We are unlikely to find evidence of fault causing the complainant significant injustice.

London Borough of Harrow (20 012 029)

Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2021

Summary: Ms X complains about the Council’s decision to close a road close to where she lives to traffic. We will not investigate this complaint as we are unlikely to find fault in the Council’s actions. And we cannot achieve the outcome Ms X is seeking.

Slough Borough Council (20 012 254)

Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021

Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council has cancelled it.

Reading Borough Council (20 001 058)

Statement Upheld Parking and other penalties 23-Mar-2021

Summary: Mr X complained that, after he successfully challenged a penalty charge notice, the Council refused to refund money he had paid to its bailiffs. The Council later offered a refund, which was acceptable to Mr X, and we therefore completed our investigation.

Nottinghamshire County Council (20 012 257)

Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2021

Summary: Mrs X complains the Council has refused to accept liability for damage caused to her car when she hit a pothole. We will not investigate as this is a matter for the courts.

Maidstone Borough Council (20 012 305)

Statement Closed after initial enquiries Parking and other penalties 23-Mar-2021

Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot have a parking permit for visitors. This is because there is insufficient evidence of fault by the Council.

Rochdale Metropolitan Borough Council (20 011 234)

Statement Closed after initial enquiries Other 23-Mar-2021

Summary: Mr X complained about damage caused to his home from traffic vibration due to the location of a pedestrian refuge in the highway opposite his property. We will not exercise discretion to investigate this complaint. This is because it is reasonable for him to seek a remedy by way of insurers or the courts for the damage to his property.

Transport for London (20 011 295)

Statement Closed after initial enquiries Traffic management 23-Mar-2021

Summary: Mr X complained about Transport for London’s advice about congestion charge exemption for a vehicle which he bought. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Devon County Council (20 007 378)

Statement Not upheld Other 23-Mar-2021

Summary: The Council was not at fault for removing Mr and Mrs B’s traffic cone from outside their home, or for its consideration of their allegations about the behaviour of its highways officer, who removed the cone. It looked into their allegations but decided the officer’s behaviour did not justify disciplinary action. There was no fault in how the Council made this decision, so we cannot question it.