Shropshire Council criticised for social care complaint
Shropshire Council failed to offer effective support for a man who was providing 24 hour care for his wife.
Cheshire East Council misled public over planning application
Cheshire East Council misled the public on a planning application to change the use of some agricultural land.
LGO welcomes independent confirmation that it is a fair and effective Ombudsman
An independent external evaluation of the Local Government Ombudsman (LGO) is published today. It confirms that the LGO is independent and accountable; and it provides clear evidence that the public have access to a fair and effective route to redress when they have complaints about local public services and social care providers.