Decisions for Worcestershire County Council between 01 April 2025 and 31 March 2026


There are 4 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Worcestershire County Council (24 022 315)

    Statement Upheld Assessment and care plan 26-Jun-2025

    Summary: We will not investigate Mrs X’s complaint the Council did not provide appropriate support and information for her father’s financial assessment. This is because further investigation would not lead to a different outcome.

  • Worcestershire County Council (25 001 593)

    Statement Upheld Special educational needs 27-Jul-2025

    Summary: We will not investigate Ms M’s complaint about alternative provision for her son, B, because the Council has offered a satisfactory remedy.

  • Worcestershire County Council (25 010 242)

    Statement Upheld Other 21-Nov-2025

    Summary: We will not investigate this complaint about the way the Council’s commissioned Care Provider dealt with the complainant’s request for a new support worker. Any injustice is not significant enough to justify our involvement.

  • Worcestershire County Council (25 011 425)

    Statement Upheld School exclusions 05-Jan-2026

    Summary: We will not investigate Miss X’s complaint about delays in the Council arranging alternative educational provision for her son after his school permanently excluded him. The Council has upheld the complaint and provided a suitable remedy for Miss X’s injustice. There are no wider public interest issues to justify our investigation.

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