The Council has agreed to circulate guidance to all relevant staff, reminding them that the Council’s Direct Action Protocol says it will usually inform interested parties of the date and costs of an enforcement operation at least one month in advance. Where it is considered necessary to withhold this information, officers should record a clear justification for doing so at the time the decision is made.The Council has agreed to circulate guidance to all relevant staff, reminding them that, where a person says they wish to make a claim against the Council’s insurance, officers should disclose the necessary details to them promptly.