Service improvements

Tameside Metropolitan Borough Council

Showing service improvements between 1 April 2025 and 31 March 2026

Find out more about service improvements

When we find fault, we can recommend improvements to systems and processes where they haven’t worked properly, so that others do not suffer from these same problems in future. Common examples are policy changes; procedural reviews; and staff training. Service improvements from decisions are published for 5 years and those from reports are published for 10 years.

Showing 1 - 1 of 1 cases with service improvements

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Downloads the current filtered list of service improvement decisions for Tameside Metropolitan Borough Council as a CSV file.

  • Tameside Metropolitan Borough Council (25 003 164)

    Category: Adult care services Date: 26-Feb-2026

    Summary

    We have found fault in the way the care agency provided care to Mr C, which meant his needs were not always fully met. The Council has agreed to apologise and carry out a service improvement.

    Service improvements

    Ask the Agency to ensure that all relevant staff understand their duty to keep appropriate records. The Council will ask the Agency to provide training or guidance as needed.

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