Case Ref: 19 020 776 Category: Education Sub Category: Special educational needs

• The Council will review its training and procedures for education, health and care assessments to ensure robust and timely decision making and that health partners are properly consulted.
• The Council will review its training and procedures for children missing education to ensure the Council fulfils its duty to provide alternative education under s.19 Education Act 1996 where appropriate and review its medical tuition policy to clarify what should happen when consultant advice is not available.

Case Ref: 19 018 864 Category: Education Sub Category: Special educational needs

• The Council has agreed to provide us with evidence it has reviewed or is reviewing its consultation process and to take steps to ensure it completes reviews of EHCPs within the timescales laid down in statutory guidance.

Case Ref: 19 012 447 Category: Education Sub Category: Special educational needs

• The Council says it should have earlier referred the case to its legal team. As well as that insight, my view is another lesson from this complaint is the importance of always keeping in mind what is in the best interests of the child – my view is officers lost sight of this in their actions over alternative education for D. So the Council has agreed to send a reminder to all relevant staff of these learning points from this complaint.

Case Ref: 19 009 228 Category: Education Sub Category: Special educational needs

• The Council has agreed to review its procedures and train its staff on adopting statements of special educational need/education health and care plans for children and young adults who move from one local authority area to another. It has agreed to ensure its processes and the training delivered to staff will be in accordance with the relevant statutory guidance.

Case Ref: 19 012 105 Category: Education Sub Category: Special educational needs

• The Council will make service improvements to address the officer handover arrangements and cover for vacant posts. The Council agreed to ensure families are notified of changes in case officer within 5 days and to put a system in place to cover vacancies.