Southend-on-Sea City Council (23 004 870)

Statement Upheld Allocations 05-Jan-2024

Summary: Mr X complains about the way the Council dealt with his homelessness application, eviction from a hostel and allocated banding priority to his housing application causing distress. We have not investigated Mr X’s concerns about his eviction from the hostel and decision he was intentionally homeless because he could have appealed to the courts about the intentionally homeless decision. We have found no evidence of fault in the way the Council considered and allocated Mr X banding priority. But we found fault because the Council delayed carrying out a review of Mr X’s housing banding causing uncertainty. However, the injustice caused to Mr X has been remedied as he has been able to bid at a higher priority for 20 months. So, we have completed our investigation.