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Older people in Solihull could be refunded incorrectly calculated care charges
More than 60 older people in the Solihull area could have historic care payments returned to them following an investigation by the Local Government Ombudsman (LGO).
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Councils must offer affordable options when arranging care homes for families
The investigation involved a Solihull family who paid a top-up fee for three years for their father’s care. The family should not have been asked to pay this additional fee.