Produce an action plan to demonstrate how the council will meet statutory timescales for annual reviews.Provide staff training to ensure they understand the legal framework and obligations in relation to the faults found.

The Council will remind all relevant staff, including managers, of the Council’s duty to provide an education to children who are out of school (section 19 duty).The Council will remind all relevant staff, including managers, of the Council’s duty to provide the provision set out in Education, Health and Care plans to children who are out of school (section 42 duty).The Council will remind all relevant staff, including managers, of the Council’s duty to review Education, Health and Care plans within 12 months even if a child is out of school.The Council will remind all relevant staff, including managers, of the Council’s duty to decide whether or not to reassess an Education, Health and Care plan when asked to by a child’s parent, young person, or their educational placement. The Council must tell the child’s parent or young person whether it will complete an Education, Health and Care needs reassessment within 15 calendar days of receiving the request. If the decision is not to reassess, the Council must provide information about the right to appeal that decision to the tribunal.The Council will remind all staff in the special educational needs/Education, Health and Care plan team, including managers, of the Council’s complaints procedure and its expectations of complaint responses.

The Council will remind relevant staff where a child is not attending school they need to consider the Council's duty to consider if it needs to provide alternative provision or enforce attendance.The Council will remind relevant staff of the importance of keeping complete and accurate contact notes.