Decisions for Royal Borough of Kingston upon Thames between 01 April 2024 and 31 March 2025

There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Royal Borough of Kingston upon Thames (24 012 104)

    Statement Upheld Homelessness 02-Jan-2025

    Summary: We will not investigate this complaint about a homelessness application. The Council has provided an acceptable remedy for the injustice its faults caused Mr X. Investigation is unlikely to achieve significantly more.

  • Royal Borough of Kingston upon Thames (24 012 047)

    Statement Upheld Residential care 14-Mar-2025

    Summary: Miss X complains about how the Council communicated with her while she was in a care home placement awaiting rehabilitation. We will not investigate this complaint because the Council has already acted to address any potential fault and we are unlikely to achieve more.

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