Ombudsman ‘disappointed’ with Rossendale council’s response to report

A northern council has been heavily criticised by the Local Government and Social Care Ombudsman after officers misrepresented an earlier investigation report to councillors.

Council’s former taxi licensing policy criticised by Ombudsman

A Lancashire council, whose taxi licensing team could not cope with the high volume of out-of-area applications it received, has been criticised by the Local Government and Social Care Ombudsman after a woman could not work for nearly four months while she waited for her paperwork.