Service Improvements for Northumberland County Council


There are 39 results

  • Case Ref: 21 011 559 Category: Other Categories Sub Category: Commercial and contracts

    • The Council agreed to adopt, and publish on its website, a policy about the use of its land by residents for off road parking.

  • Case Ref: 21 009 137 Category: Children's care services Sub Category: Disabled children

    • The Council has agreed to review how it ensures that up to date care plans are completed before any transition to new services, and how it communicates this with professionals and parents/guardians before the transition.

  • Case Ref: 21 006 778 Category: Environment and regulation Sub Category: Licensing

    • The Council has agreed to remind staff, through appropriate training, and across departments where necessary, of the criteria for different licence types - in particular the criteria for pedlar's licences, street trading permits and concession licence agreements.

  • Case Ref: 21 004 239 Category: Education Sub Category: Special educational needs

    • The Council will put in place new procedures to ensure proper oversight of its Education, Health and Care Plan review process.
    • The Council has agreed to check the correct Education, Health and Care Plan review process has been followed over the previous 12 months for other children at the school in question.

  • Case Ref: 21 001 827 Category: Environment and regulation Sub Category: Refuse and recycling

    • The Council will remind relevant officers of the need to keep appropriate records of contact with service users.
    • The Council will remind relevant officers of the public sector equality duty and their responsibility to consider whether to make reasonable adjustments if people with disabilities have problems using the service.

  • Case Ref: 20 010 205 Category: Planning Sub Category: Planning applications

    • The Council will correct the unclear wording in the constitution.

  • Case Ref: 20 006 305 Category: Benefits and tax Sub Category: Council tax

    • The Council has agreed to produce guidance for relevant staff on how to identify a request for s13A discretionary relief from council tax.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings