Decisions for North Devon District Council between 01 April 2022 and 31 March 2023

There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • North Devon District Council (21 013 573)

    Statement Upheld Refuse and recycling 15-Aug-2022

    Summary: We upheld Mrs X complaint the Council repeatedly missed her recycling collections, and its service improvements did not resolve the problem. The Council has agreed to pay Mrs X £150 for her inconvenience and monitor the collections for six weeks.

  • North Devon District Council (22 006 779)

    Statement Upheld Refuse and recycling 01-Dec-2022

    Summary: We found fault in the way the Council collected refuse and recycling from the complainant’s (Mrs X) property. The Council has already offered suitable service improvement remedies. The Council also agreed to apologise and make a payment to Mrs X to recognise time and trouble spent on reporting and complaining.

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