Norfolk council agrees to rigorous scrutiny of services for children with Special Educational Needs

Councillors in Norfolk will be provided with regular detailed analysis of the county council’s special educational needs services following a critical Ombudsman report.

Council leaves vulnerable Norfolk man without enough care before he died

A Norfolk woman was left to care for an elderly vulnerable friend for months before he died while the county council delayed meeting his care, the Local Government and Social Care Ombudsman has found.

Norfolk council failed two boys with Special Educational Needs

The second of two reports on the same topic.

Norfolk council failed two boys with Special Educational Needs

Norfolk County Council’s provision for children with special educational needs (SEN) has been criticised in two separate investigations after the Local Government and Social Care Ombudsman revealed it had already upheld nine similar complaints.

Council should not have charged top-up fee while family selling home

Norfolk County Council has agreed to investigate whether more care home residents have been incorrectly charged a top-up fee, after one family’s complaint was upheld by the Local Government and Social Care Ombudsman.