The Council will carry out a review of its allocation policy and the lawfulness of its provision about charging for a second medical assessment.It will also check its records and consider whether any other applicant may have been similarly affected by the charge. It will pay refunds where applicants were charged. It will also consider carrying out reviews of decisions where applicants did not proceed with their review request after they were toldThe Council will also carry out training to ensure relevant officers are fully aware of the review procedure and can properly advise applicants about it.Finally, it will carry out training to ensure relevant officers deciding applications are aware of the need to properly consider and evaluate evidence from anapplicant and the Independent Medical Advisor, and give applicants full reasons for their decisions.