There are 3 results (please note that to maintain confidentiality, we do not publish all our decisions)
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London Borough of Tower Hamlets (18 015 772)
Statement Upheld Planning applications 09-Aug-2019
Summary: Ms X complains the Council failed to consider the impact of a neighbour’s extension on to a small bedroom window of her property. The Council has accepted it was at fault. It has already apologised and offered a payment in recognition of the distress caused which is a suitable remedy in this case.
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London Borough of Tower Hamlets (18 020 004)
Statement Upheld Leisure and culture 20-Nov-2019
Summary: There was fault by the Council in providing inconsistent and incomplete information about a free swimming scheme on its websites and at its leisure centres. This affected Ms X who was wrongly charged and became reluctant to use the scheme. It also potentially led to other residents missing out or being wrongly charged. The Council will correct the information on its website, provide information leaflets, train staff and provide a refund voucher and £50 time and trouble payment to Ms X
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London Borough of Tower Hamlets (19 008 508)
Statement Upheld Enforcement 25-Feb-2020
Summary: Mr X complained the Council failed to properly consider reports he made of noise from the use of a business unit. There was delay by the Council and it did not communicate with Mr X properly. However, the Council has since taken enforcement action to address the issues he identified. It has also taken steps to avoid delay and improve communication. These are reasonable actions to remedy the impact to Mr X.