Case Ref: 24 014 166 Category: Education Sub Category: Special educational needs

• The Council has agreed to share our final decision with its SEND Panel Members and remind them that to prevent delay, they should ensure they have all the information they require before making their decisions.

Case Ref: 24 011 536 Category: Education Sub Category: Special educational needs

• The Council should issue guidance to relevant staff, to remind them the SEN Code says (at paragraph 9.192) the 14-week deadline for completing an EHC needs reassessment begins on the date the decision to reassess is made.

Case Ref: 24 011 482 Category: Education Sub Category: Special educational needs

• The Council will tell us what steps it is taking to ensure it is seeking to commission alternative providers in cases where the initial commissioned providers do not have capacity to meet the provision detailed in the EHC Plan.

Case Ref: 24 011 010 Category: Housing Sub Category: Homelessness

• The Council agreed that it would remind all staff who carry out reviews of the suitability of temporary accommodation for those who are homeless, of the need for their decisions to clearly state if the Council considered the accommodation suitable or not. Also, that where the Council considered accommodation suitable that it must remind the applicant of their right to seek a further review via the County Court. This followed the Council issuing a confusing decision in this case, where the complainant had asked it to review the suitability of his temporary accommodation.

Case Ref: 24 007 654 Category: Education Sub Category: Special educational needs

• The Council will remind officers dealing with EHC Plans of the Council’s responsibility for ensuring provision in an EHC Plan is in place. That reminder should include the need to liaise with the education provider if a parent/carer raises concerns about provision not being in place, rather than directing the parent/carer back to the education provider.

Case Ref: 24 009 642 Category: Housing Sub Category: Homelessness

• The Council has agreed to remind relevant officers of the legal duty to assess and make an accurate and comprehensive record of the current housing and support needs of the applicant. Particularly where the Council has previously accepted a duty to the applicant.

Case Ref: 24 007 666 Category: Housing Sub Category: Homelessness

• The Council will remind its housing staff they must reassess the suitability of interim accommodation when it becomes an applicant’s temporary accommodation.
• The Council will remind its housing staff to inform applicants about their right to request a s202 suitability review when their interim accommodation becomes temporary accommodation.
• The Council will remind its housing and complaints staff that requests to move from temporary accommodation because it is unsuitable should be treated as a s202 suitability review request and not as a complaint.

Case Ref: 24 006 466 Category: Education Sub Category: Alternative provision

• The Council will ensure officers follow a clear andconsistent process when considering s.19 and s.42 duties. This should includeconsulting professionals involved with the child, considering all the evidence,reaching a decision, recording the decision and rationale, and thencommunicating this to families. The Council may wish to consider whether adecision checklist and standard decision letter format may be helpful toofficers making decisions and to those reviewing decisions or consideringcomplaints.

Case Ref: 24 005 979 Category: Education Sub Category: Special educational needs

• The Council will review the systems it has in place for monitoring consultations with education and tuition providers to ensure they are sent and followed up without delay.

Case Ref: 24 005 751 Category: Education Sub Category: Special educational needs

• The Council will remind staff that when a child or young person is out of education and the annual review of their Education, Health and Care Plan is delayed, they must consider if the Council needs to arrange the special educational provision in the child or young person's Plan in the meantime, and keep suitable records of that decision.