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Leicestershire County Council has agreed to refund a mother’s school transport costs after the Local Government and Social Care Ombudsman found flaws in the way it handled her application.
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Leicestershire agrees to review processes after visually impaired woman left without support
Leicestershire County Council has agreed to Ombudsman recommendations to improve how it prepares social care and support plans after a severely visually impaired woman was left without the day-to-day support she needed for 21 months.
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Ombudsman’s calls for more transparency over free nursery place ‘charges’
The Local Government and Social Care Ombudsman is urging councils to have better oversight of nurseries offering free early years places, after a nursery chain was found to be charging Leicestershire parents a ‘top-up fee’.