Decisions for Hertfordshire County Council between 01 April 2024 and 31 March 2025


There are 3 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Hertfordshire County Council (24 004 756)

    Statement Upheld Special educational needs 27-Aug-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s failure to put in place speech and language therapy for her son. This is because the Council has offered a suitable remedy and it is unlikely we would recommend anything more.

  • Hertfordshire County Council (24 010 526)

    Statement Upheld Assessment and care plan 19-Dec-2024

    Summary: We will not investigate this complaint about adult social care. The Council has already upheld the complaint and provided a suitable remedy. Further investigation would not lead to a different outcome.

  • Hertfordshire County Council (24 017 440)

    Statement Upheld Disabled children 26-Mar-2025

    Summary: We will not investigate this complaint about delay in carrying out a care assessment and meeting the needs of Ms X’s child. Doing so would be unlikely to lead to a different outcome from that already offered by the Council, and we could not recommend the Council does anything more than the assessment it has already offered.

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