Decisions for Essex County Council between 01 April 2020 and 31 March 2021


There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Essex County Council (19 006 517)

    Statement Upheld Child protection 16-Apr-2020

    Summary: Ms F complains about the way the Council handled safeguarding allegations relating to her children. There was fault in the way meetings were arranged. The Council has already apologised for this which remedies the injustice caused. The Ombudsman has found no fault in the rest of the complaint.

  • Essex County Council (19 013 464)

    Statement Upheld School transport 22-Jun-2020

    Summary: Miss B complains about the Council’s decision not to provide her daughter, C, with school transport. Miss B says she had to take C out of school because she could not afford to pay for her to get to school. Following the Ombudsman’s enquiries, the Council recognised it had made errors and proposed to take action to remedy any injustice caused to Miss B and her daughter. The Council completed these actions during the investigation. The Ombudsman is satisfied these actions remedied any injustice caused.

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